Honda Financial Services review: Honda definitely not was it used to stand for,

trading in my Honda to another dealership, I received the receipt of electronic payment from the dealership. 5 days later, Honda has not processed my payment, their customer services department was rude and disrespectful and absolutely no help in tracking down the payment after I provided them with dates, amounts and account information. Jimena, located in Central Services Center, in Irving was especially rude and short with me. Her consistent response was to blame everyone else rather than doing her job. When asked to speak with a manager, she refused, when asked about getting information to file a complaint, she refused. POOR SERVICE. Congrats, you just lost a loyal Honda owner! UPDATE: Honda found my payment, but they are trying to figure out how to transfer the payment they received on 2/20/26 to the correct account! Fortunately for me, Honda is making an internal problem my problem and not resolving their mistake!