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Resolved
Home Depottool rental customer service

Was at a tool rental in Home Depot in Howell New Jersey it was on a Sunday and there was about 5 people waiting for help there was 1 guy behind the counter the guy was probably in his 50's forgot his name just in case you go there he was there. There was 2 other guys in the back room and the guy at the counter went back there twice and told the guys he needed some help but they ignored him both times. This gentleman kept on apologizing to the customers that were waiting and he serviced all the customers by himself in a professional manner while the 2 other guys stayed in the back talking. I mentioned to him that I see these guys were not going to come out and help and that I wanted to say something to a manager but he did not want a scene this employee to a fabulous job on getting the customers out in a very professional way I wish there was some way I can let this be known with out leaving my name because I do go there often

Responses

  • Mk
    MkStItCh Aug 27, 2014

    OK, maybe you should have gone to the front desk, asked for the manager and said something.

    0 Votes
  • Wh
    Why_me? Aug 26, 2014

    Why didn't you go find the manager on your own?

    0 Votes

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