The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
HOM FurnitureItem Availability

A

This is my first experience ever buying a brand new bed set from a real furniture store. So far, im wishing I went to Ikea. I ordered a bedroom set with two dressers one with a mirror.I was told they had none in stock and would have to order it.So I prepaid my $1000 something and waited a few weeks. I was finally told I would get it delivered April 15.Yesterday I get a call that my bed will be delivered, but my other stuff will be a few more weeks!! What!! You were given time, whats going on? Im NOT happy right now, I spent alot of money I saved up, prepaid it, and wont get my product on time today.I will be letting my friends n family know about my experience, so no one else has to be disappointed.

Responses

  • Ho
    HOM Furniture May 03, 2013
    This comment was posted by
    a verified customer
    Verified customer

    ***** Submitted response on 5/3 by DS…
    I am very sorry to hear about your experience with us. My name is Dan and I work at HOM Furniture within the Customer Care department. I would greatly appreciate the opportunity to help make this right. I can assure you that this is not the experience we at HOM work so hard to provide. Please feel free to contact me at [email protected]
    Thank you,
    -Dan
    HOM Furniture

    0 Votes
  • Am
    amlam Nov 03, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Hom Furniture has overcharged me three times in the same transaction and still haven't cleared things up.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.