HiFi

Is there anyone who bought DIXON or C-TECH DVD player? How is the quality?

I've bought 4 expensive products at Hi-Fi Corp in the last 5 months; I've had a bad experience each time. Can't believe I actually went back there after the third time. I've never experienced such bad customer service, even via their customer service department.
The staff is unprofessional and don't have good product knowledge. The managers are unhelpful and unproactive. The so called "service department" is a joke. How embarassing for them...or not.

Fool me once, shame on you, twice - shame on me. And I am ashamed that I didn't heed my friend's advice not to buy from Hi Fi Corporation. I will never buy anything from Hi Fi Corporation again.
Seems they try to enforce a three times return rule (at 21 days per return) before they will replace a defective item. So they want 63 days and three attempts to fix the very items they sell... If they have so little confidence in themselves, then so do I !

ya, Portable DVD players seem to be futile pieces of junk. I bought a Sansui one in 2006 Oct, at first i used it all the i even took it camping with me(watched DVDS out there in the kalahari Gemsbok Park ). but by Dec the backing of the device started to come off, and the laser stopped reading the disc. so i took it back to Hi- Fi..only after three trips and three months later, did they tell me it could not be fixed. I looked at the room where the appliance were kept, and all i saw was boxes of defaulted Sancui DVDs. (Never buy sancui I realised !) so i was refunded the R1299 voucher back that it cost me(they also were out of tok for the sancui DVD). luckily just in time for my 18 birthday. i decided not to get another portable DVD player as the novelty of them had worn off. instead i settled for a LG DVD/video combo for my room, and there was enough voucher credit left for me to get the Little Mermaid DVD as well: ). Back to point, i was glad i got my money back, but really frustrated by the slow service. But a company that makes great portable DVD players is Telefunken, a friend of mine has one and it's lasted for 1 year already!

i totally agree Hi Fi Corp has the most appauling customer service known to mankind. no one takes ownership of anything and everyione just seems to pass the buck. I had my banking details changed November 2007 at which point i went into the branch in Ronderbosch Cape twon to have my banking details changed only to be told that its too late in teh month and a manual payment has to be made which i had made for two months following. And to date they have still not changed my banking details and i have obvoisly incurred bank charges and nothing is being done about it and i have attempted on numerous occasions to have this details updated to be given excuse after excuse liek they are currently offline this cannot eb done over the phoen and finally to add insult to injury after having been to the store 3X i was told that i would have to come in again to update my details.

Disgusting

I ordered RAM about 4 days ago. Expected a speedy delivery - I am still waiting. Always thought of Hifi corp as a reputable company - will most certainly think twice next time. You can view your order on their website but you cannot escalate.

I bought dstv decoder without a till slip and i've found out it was illegal because i've paid full amount with subscription but my decoder keep on switching off

I bought goods of R27 000 on the 17 Feb.i was promised a gift card of R450 today when I went to collect it I was told the voucher was valid until 31Dec. SACPA Rule no:5 The right to redress Consumers must receive a fair settlement of just claims, including compensation form Is
representations.Kindly help I want my R450.00 that was promised please.

I ordered a number of items in December 2019 which were supposed to be delivered on the 3rd January 2019 which includes a stove, pots, kettle and iron. A week later the stuff has still not been delivered and Im forever being told that the matter is being escalated but nothing is happening.

Bought a sansui 32" tv on 5 december 2017 and its goving me problems. When does the 24 month warranty expire? 05 of the month or is the warranty from december to december?
Please help as i am seeing alot of complaints about sansui tv that pack up arpund the end of their warranties
Thyla01@gmail.com

I send my details in they said I'm approved then when I came in to the store they said I can't get the account cause my pay does come in every month the same date.Why can't I get approved..

I ordered a fridge and food processor a week ago. NO contact has been made with regard to delivery, I cannot get through to customer care and not one of my emails have had any response. We have to use a cooler box at home instead of a fridge while I try and contact this useless company! Extremely dissatisfied!

I ordered two things on the 30th of November 2019 online 5 working days has passed already as it informed me I should get it within 2 to 5 working days and I still didnt get my order no notifications to inform me why it's taking so long, I send them an email asking why it's taking so long no reply.. Very disappointed...! ¡!

I ordered a TV online, my payment (& order) was confirmed on the 28th Nov 2019.

What do i have to do to get any update on my delivery? Your customer care line isnt working. The email address in the sms you sent is also not working.

Good Day

I have trying to just find the status of my application at the above mentioned branch with a man named steven and they keep saying they will phone back but they don't and when i phone again he is constantly out the store.