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HH Gregg Customer Care Service

HH Gregg Appliances, Inc.

4151 E 96th Street
United States - 46240

Customer Support Phone Numbers

+1 800 284 7344 5 7

HH Gregg Complaints & Reviews

HHgregg / samsung refrigerator

margaretlaslavic on Aug 28, 2017
I bought this frig in 2015. it has been fixed 6 times for the same problem. my freezer and ice maker stop working. I was told after 4 times it would be replaced. it has not. I get up this morning and the freezer and icemaker have stopped working. I am in tears. please help me. my home...

HH Gregg / haier 40 inch 1080

Virinia Rene Porter on Aug 23, 2017
I purchases the television on 07/19/2016 and purchased Amazon firestick as well with a two year replacement plan I called in on 6/23/2017 about the television picture going in and out but was told my two year replacement plan had not started to ge intouch with the company who makes the...

HH Gregg / samsung refrigerator

Willine on Jul 6, 2017
I brought a Samson fridge at Gregg in October 20012 with extending warranty for 5 years now my ice maker is broking for 2 months for me to talk to a customer service persons take me 3 days keep listen to that machine for hours until I get disconnected finely they refer me to golden home...

Whirlpool/HHgregg / Dishwasher missing handle

CustomerPB on Apr 28, 2017
Order dishwasher, microwave and Oven from HHgregg and they were all Whirlpool brand. We purchased in Novermber on Black Friday for the deal while we remodel our home. 4 months later we opened the box to install the microwave and the handle is just missing. I called HHgregg corportate and...

HHgregg / power source for operating recliner sofa didn't come with sofa when delivered

Tim Paxton on Apr 13, 2017
I purchased a Aurora Sofa Black Power Reclined Model # 0587628395 for $1465.87 with delivery, and 5 yr extended warranty to be delivered to my home on 04/13/2017. When the delivery drivers arrived the sofa would not recline due to the power cord for the recliners was missing, so the sofa...

HHgregg / Washer

billie combs on Mar 22, 2017
Had a washer and dryer delivered. There was a big gash on left side that wasn't there when we took out contract.there is flaky white paint peeling off that looks very fresh. The delivery drivers were in such a hurry you would think they were late to their own wedding. Did not ask if...

HH Gregg / Vizio 48" uhdtv

JamieRK on Feb 18, 2017
I ordered a vizio 48" uhdtv for a christmas gift and the television arrived broken. When I followed the protocol the company asked my to, sending pictures of the damaged product, box, etc, it took them two weeks to respond to tell me that there is nothing they can do about it because the...

HH Gregg / Customer service handling of extended warranty for my lg flat screen 32" tv

Rod Cook on Feb 2, 2017
On December 26, 2016, I first made a call to HHGregg because my parent's TV had gone out. Basically, it appeared the led light bulb may have blown because the sound and everything was still working, but there was no picture. I was walked through various troubleshooting methods on the phone...

HH Gregg / Maytag dishwasher model # mdb4949sdm

Nichole R on Jan 18, 2017
I purchased this dishwasher along with three other appliances at the HH Gregg Pensacola location from salesman Kevin Holly on June 2, 2016. on June 4 my brother died and in the midst of all of this I still took delivery on all four products on Monday, June 6, 2016. unbeknownst to me there...

HH Gregg / Product over promised to be delivered by christmas and then not delivered and now out of stock

poor service again on Dec 27, 2016
I ordered, online, a drone for my nephew as a Christmas present on 12/18/16. The order confirmation noted express delivery with estimated delivery between 12/21/16 - 12/23/16. Confirm noted I would receive and email normally within 2 days with tracking info. Email never received. Product...

HH Gregg / Samsung refrigerator

Triv1958 on Dec 26, 2016
Last year I purchased a Samsung refrigerator from the Tampa bay store I purchased the premium service plan on the refrigerator I call hhgregg to get service It took three days to get someone out the guy that they sent had no clue about the Samsung product and they told me that they needed...

HH Gregg / Advertised discount

Richard Wolfe on Dec 3, 2016
On 11/30/16 I was at the HHGregg in York, PA to look at TV's. After much conversation with the sales person I started the transaction to purchase the Samsung model UN70KU6300. The price listed was $1299.99 with 11% off beside the price. The sales person started the invoice and when he...

HH Gregg / 39' haier TV

Lynn Leedy on Nov 27, 2016
I ordered this television online. I called the store prior to ordering. I was told they had several and was available to pick up at the store. When I called to tell them I was on my way, I was told they had sold all the one's in the store and I would have to wait a week to 10 days. The...

HH Gregg / Black friday sale tv purchase

Renee Hendricks on Nov 23, 2016
I ordered the TV on Wednesday and delivery was scheduled for Friday, 18th. THe TV arrived, my husband and I watched the delivery people gently take the TV out of the box, plug it in and take a picture of the screen. They asked us if we would like the TV put back into the box or left out...

HH Gregg - Lexington KY / Poor customer service / dishonest

Richard Watson on Nov 22, 2016
I purchased an entire kitchen suite. The dishwasher was defective and leaked water from the pump. They would not order a replacement until I brought them the defective dishwasher and paid them $85 more dollars for the next grade dishwasher (deceptive up-selling). They also couldn't deliver...

HHgregg / Rca 58 inch led full hd smart tv

Semonne Smith on Nov 21, 2016
I purchased a RCA tv from HHgregg in April of 2016. It stop working a few months later, in July. After several service calls, waiting for replacement parts and open appointments, it could not be repaired. So, I received a replacement tv in August. The replacement tv stop working in...

HH Gregg / Horrible service and system

Won1111 on Sep 1, 2016
I purchased a Tempurpedic Bed and I followed up twice prior to the arrange delivery date due to a business trip I had. I have called the day before to confirm the delivery and all they told me was to wait till 9pm for the confirmation calls... so I waited and past 9pm I called back to...

HH Gregg / Will not honor reward card they sent for prior purchase

TJones001 on Aug 25, 2016
We Were not made aware the Reward/Rebate card they sent (That we got for purchasing our homes all new total Appliance Bundle package and Washer and Dryer) had an expiration date as we were told it was a, "Gift" for customer appreciation! Excuse me but in my World HH Gregg, that is not...

HHgregg / Was offered a 12 month no finance charge promotion

Hhgregg ex customer on Aug 17, 2016
Was offered a 12 month no finance charge promotion, come to find out it was a six-month promotion and I was being charged interest it up and it up being $650 .I have been dealing with this issue for four months going back-and-forth to the store contacting their finance bank speaking to...

HH Gregg / iPad mini 1

Jackie Hale on Jan 17, 2016
I purchased an iPad mini in May 2015. I was talked into by a "protection plan" in case anything happened. I was told all I had to do if something happened was to bring it in and I could get a new on. Since I was getting it for my young granddaughter I spent almost $100 dollar for the plan...

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