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HH Gregg Customer Care Service

HH Gregg Appliances, Inc.

4151 E 96th Street
United States - 46240

Customer Support Phone Numbers

+1 800 284 7344 1 1

HH Gregg Complaints & Reviews

HH Gregg / Vizio 48" uhdtv

JamieRK on Feb 18, 2017
I ordered a vizio 48" uhdtv for a christmas gift and the television arrived broken. When I followed the protocol the company asked my to, sending pictures of the damaged product, box, etc, it took them two weeks to respond to tell me that there is nothing they can do about it because the...

HH Gregg / Customer service handling of extended warranty for my lg flat screen 32" tv

Rod Cook on Feb 2, 2017
On December 26, 2016, I first made a call to HHGregg because my parent's TV had gone out. Basically, it appeared the led light bulb may have blown because the sound and everything was still working, but there was no picture. I was walked through various troubleshooting methods on the phone...

HH Gregg / Maytag dishwasher model # mdb4949sdm

Nichole R on Jan 18, 2017
I purchased this dishwasher along with three other appliances at the HH Gregg Pensacola location from salesman Kevin Holly on June 2, 2016. on June 4 my brother died and in the midst of all of this I still took delivery on all four products on Monday, June 6, 2016. unbeknownst to me there...

HH Gregg / Product over promised to be delivered by christmas and then not delivered and now out of stock

poor service again on Dec 27, 2016
I ordered, online, a drone for my nephew as a Christmas present on 12/18/16. The order confirmation noted express delivery with estimated delivery between 12/21/16 - 12/23/16. Confirm noted I would receive and email normally within 2 days with tracking info. Email never received. Product...

HH Gregg / Samsung refrigerator

Triv1958 on Dec 26, 2016
Last year I purchased a Samsung refrigerator from the Tampa bay store I purchased the premium service plan on the refrigerator I call hhgregg to get service It took three days to get someone out the guy that they sent had no clue about the Samsung product and they told me that they needed...

HH Gregg / Advertised discount

Richard Wolfe on Dec 3, 2016
On 11/30/16 I was at the HHGregg in York, PA to look at TV's. After much conversation with the sales person I started the transaction to purchase the Samsung model UN70KU6300. The price listed was $1299.99 with 11% off beside the price. The sales person started the invoice and when he...

HH Gregg / 39' haier TV

Lynn Leedy on Nov 27, 2016
I ordered this television online. I called the store prior to ordering. I was told they had several and was available to pick up at the store. When I called to tell them I was on my way, I was told they had sold all the one's in the store and I would have to wait a week to 10 days. The...

HH Gregg / Black friday sale tv purchase

Renee Hendricks on Nov 23, 2016
I ordered the TV on Wednesday and delivery was scheduled for Friday, 18th. THe TV arrived, my husband and I watched the delivery people gently take the TV out of the box, plug it in and take a picture of the screen. They asked us if we would like the TV put back into the box or left out...

HH Gregg - Lexington KY / Poor customer service / dishonest

Richard Watson on Nov 22, 2016
I purchased an entire kitchen suite. The dishwasher was defective and leaked water from the pump. They would not order a replacement until I brought them the defective dishwasher and paid them $85 more dollars for the next grade dishwasher (deceptive up-selling). They also couldn't deliver...

HHgregg / Rca 58 inch led full hd smart tv

Semonne Smith on Nov 21, 2016
I purchased a RCA tv from HHgregg in April of 2016. It stop working a few months later, in July. After several service calls, waiting for replacement parts and open appointments, it could not be repaired. So, I received a replacement tv in August. The replacement tv stop working in...

HH Gregg / Horrible service and system

Won1111 on Sep 1, 2016
I purchased a Tempurpedic Bed and I followed up twice prior to the arrange delivery date due to a business trip I had. I have called the day before to confirm the delivery and all they told me was to wait till 9pm for the confirmation calls... so I waited and past 9pm I called back to...

HH Gregg / Will not honor reward card they sent for prior purchase

TJones001 on Aug 25, 2016
We Were not made aware the Reward/Rebate card they sent (That we got for purchasing our homes all new total Appliance Bundle package and Washer and Dryer) had an expiration date as we were told it was a, "Gift" for customer appreciation! Excuse me but in my World HH Gregg, that is not...

HHgregg / Was offered a 12 month no finance charge promotion

Hhgregg ex customer on Aug 17, 2016
Was offered a 12 month no finance charge promotion, come to find out it was a six-month promotion and I was being charged interest it up and it up being $650 .I have been dealing with this issue for four months going back-and-forth to the store contacting their finance bank speaking to...

HH Gregg / iPad mini 1

Jackie Hale on Jan 17, 2016
I purchased an iPad mini in May 2015. I was talked into by a "protection plan" in case anything happened. I was told all I had to do if something happened was to bring it in and I could get a new on. Since I was getting it for my young granddaughter I spent almost $100 dollar for the plan...

HHgregg / Don't buy from Hhgregg

Asher on Jan 15, 2016
I ordered a TV during the black Friday sale from Hhgregg. It supposed to arrive on July 12th, 2015. They promised to call me the day before the actual delivery date. However, I didn't received any calls! So, few weeks later I called them myself and asked about where my TV was. Their...

HH Gregg / Amazon kindle package

April Falk on Dec 2, 2015
I bought on Black Friday a kindle package for 54.99. I bought it, they took the money out of my account on that Friday. On Tuesday at 5pm. I get an email stating they don't have the product but they will give a proscan that is more expensive. Not at all close to the same. I called...

H.H. Gregg Appliances / Frigidaire Professional Induction Cooktop Model FPCC3085KS

Reviewer78818 on Oct 26, 2015
I purchased a Frigidaire Professional Induction Cooktop from HH Gregg for $1, 200.00 plus installation and a 5 year extended warranty. When the cooktop was only 11 months old and under its 12 month warranty, all of the burners malfunctioned. A repair man came out to repair it and looked...

HHgregg / Manager

Reviewer31676 on Oct 3, 2015
McKnight Road Store 15237. Barry is constantly getting employees he doesn't like in trouble. He stays on them constantly and turns them in even if they breath wrong. Two employees were doing the same thing only one gets turned in immediantly for cursing nothing is said or done to the other employee.

HHgregg / Lack of Customer service for repairs under warrenty

Reviewer10787 on Oct 2, 2015
My Samsung washer quit working almost 3 weeks ago, now. I called the number on the extended warranty form, was in "que" for over 25 minutes only to find out that my washer could not be serviced for 2 wseeks!!! That is very crazy. While waiting for the, expensive, washer to be repaired...

Hh Gregg Appliances Inc / Lg refrigerator

Jo Ann Dawson on Sep 29, 2015
To Whom It May Concern: We purchased this LG Refrigerator December 21, 2014 from HH Gregg. We have not had this product a year and we've had to call them out for service twice first time in May and now September for the same problem, which they should have detected this problem the...

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