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Hertzdisengage amount. didn't reply yet

1

Hello,

At 6/10/2017 i rent a car from Girona airport untill 09/10/2017.
The reservation number is [protected].
At the reservation they charge my credit card 200Euros foa guarandee.
I return the car ok and they told me that they will disengage that amount, but untill now
the 200 euros haven' t been disengaged.
Can you please disengage this amount.
Also can you send me the invoice with the email ([protected]@hotmail.com)
It' s the second time which i send this email. The previous one is at 19/10/2017 but they didn't reply me yet. The title of the email is:
''Su número de referencia Hertz es el: [protected]''

Thank you for your time,
Michailidis Antonios

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