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CB Vehicle Rental and Leasing Hertz Complaints #242-261
Hertz

Hertz review: agency policy

P
Author of the review
4:31 pm UTC

I went in to rent a car for an airport to airport rental, I was informed that was not a problem. Then agent said let me talk to my manger who then said we cant do that without return flight info. I just landed and needed to get home I live in Southern CA 1 hour away from LAX said I'll bring it back tomorrow then was told ok we can do that, then oh no we cant with out no return flight SO basically I can't rent a car for a day and return it without outgoing flight per her manager. Agent gave me a number for another company. A week later co worker landed at LAX rented a car from hertz and returned it to the hertz at the airport where we live. So is every manager different shouldn't company policy remain the same. I was informed airport to airport rental was fine, but then told no not without return flight info .

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  1. Hertz Contacts

  2. Hertz phone numbers
    +1 (800) 654-3001
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    United States
    +1 (800) 654-3131
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    USA, Canada and Puerto Rico
    +1 (800) 263-0678
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    Canada
    +44 207 365 3369
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    United Kingdom
    +61 180 055 0078
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    New Zealand
    +43 179 532
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    100%
    Confidence score
    Austria
    +32 27 173 207
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    +45 33 179 057
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    100%
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    Denmark
    +358 961 500 595
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    +33 969 394 049
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    France
    +354 522 4400
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    +353 539 152 500
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    Ireland
    +39 269 430 019
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    Italy
    +31 202 013 519
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    100%
    Confidence score
    Netherlands
    +47 21 513 700
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    Portugal
    +7 495 775 8333
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    +34 917 497 778
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    Spain
    +46 96 047 330
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    Sweden
    +55 800 979 2020
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    Brazil
    +52 18 006 543 030
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    Mexico
    +86 212 226 1700
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    China
    +91 222 921 0300
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    +27 112 898 001
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    South Africa
    +1 (205) 548-6082
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    Shared Services
    More phone numbers
  3. Hertz emails
  4. Hertz address
    999 Vanderbilt Beach Rd Fl 3, Naples, Florida, 34108-3508, United States
  5. Hertz social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 09, 2026
  7. View all Hertz contacts
Hertz Category
Hertz is ranked 2 among 85 companies in the Vehicle Rental and Leasing category
#01 Grabcar Malaysia Grabcar Malaysia #02 Hertz Hertz #03 Enterprise Rent-A-Car Enterprise Rent-A-Car #04 Sixt Sixt #05 RentalCars.com RentalCars.com

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