Hebeosmother of the bride dress

L Jun 29, 2019
This review was posted by
a verified customer
Verified customer
Review updated:

The dress I ordered is too small and extremely poor quality. I have been informed that it can't be returned. Before I purchased, I read all the information about the great customer service and return policy. I followed all instructions, posted pictures and have sent over 10 emails to customer service. They are now ignoring my requests.

I have looked and can't locate a phone number or address to reach out to corporate headquarters to get the matter resolved. I must comply within 7 days and running out of time.

This company is a scam! I want my $190 back!

Lynda Jackson

mother of the bride dress

  • Updated by Lynda Jackson · Jun 29, 2019

    This is the poorest customer service I have encountered in online shopping. I thought you were a great company. Evidently, you are scamming ladies looking for a dress.

Responses

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.