Fabletics UK’s earns a 1.0-star rating from 0 reviews and 9 complaints, showing that the majority of fitness apparel shoppers are dissatisfied with their purchases.
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Hole in leggings
I purchased leggings back last spring, unfortunately they developed a hole in the inner thigh area. I contacted them via Facebook, asking for a replacement. After delays in getting back to me, they recommend I email them (supplies an email) which I did. The assistant I was dealing with couldn’t locate my account. I provided Pay Pal details of the transaction. Haven’t heard anything since. Please help, I just want another repair. Not even a refund. Thank you Katie Thompson
Desired outcome: New leggings
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Fabletics UK Review: Great Outfits, Terrible VIP Option
I gotta say, the outfits from Fabletics UK are pretty darn good. I ordered two outfits and they were both top-notch quality. Plus, they arrived at my doorstep in no time at all. I was pretty chuffed with my purchase, until I realised I had accidentally signed up for the VIP option.
Now, let me tell you, DO NOT GET VIP. It automatically takes ?44 from your bank account without any warning. I was pretty miffed when I saw the money had been taken from my account. I called up customer service (on a paid number, mind you) to cancel my membership and get a refund, but they told me I couldn't get a refund and that I could only cancel my membership. And get this, I couldn't even use the ?44 until I re-instated my membership. What a load of rubbish!
To be fair, it's in the terms and conditions that they'll take your money automatically, but it's not exactly clear. I wish they had made it more obvious, because I wouldn't have signed up for it if I had known. It's a real shame, because I really liked the sportswear and would have bought more if it wasn't for this issue.
All in all, I don't think I'll be using Fabletics UK again. The lack of communication and refund policy is a real let-down. But hey, if you're willing to risk it, the outfits are pretty great.
Fabletics UK Review: Beware of Unauthorized VIP Membership Charges and Poor Quality Leggings
So, I bought two leggings from Fabletics UK for a sweet deal of ?24. But, to my surprise, I was charged an extra ?44 this month for a VIP membership that I didn't even sign up for. The leggings were alright, but I decided to give them to a friend as a birthday present since they had shown interest in them before. After the transaction, I called their customer service line to complain about the unauthorized charge, but they were not helpful at all. They insisted that I keep the membership and buy more items, and they refused to give me a refund. They even blamed me for not reading the terms and conditions carefully, which I found ridiculous. I mean, who reads those things anyway? And to make matters worse, all the emails regarding the membership ended up in my spam folder, which I never check.
Now, the leggings have cost me a whopping ?68, and I must say that the quality is not worth the money. I have a family member who works for a more reputable clothing company that offers better quality items for less. I feel like Fabletics UK is taking advantage of students and other people who are looking for affordable workout clothes. If I could return the leggings, I definitely would. I advise you not to buy anything from this company.
Is Fabletics UK Legit?
Fabletics UK earns a trustworthiness rating of 11%
Not worth the risk. Protect yourself and your money by staying away from Fabletics UK.
With only 0% of 0 complaints being resolved, Fabletics UK slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.
We conducted a search on social media and found several negative reviews related to Fabletics UK. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
However ComplaintsBoard has detected that:
- Fabletics.co.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
- Fabletics.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
- Fabletics UK as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Fabletics UK Review: Disappointing Customer Service and Unclear Cancellation Process
So, I decided to give Fabletics UK a try and ordered a pair of leggings. I was excited to receive my order confirmation and eagerly awaited my new purchase. However, after two weeks of waiting, I began to wonder where my leggings were. I decided to give them a call and was informed that my order had been cancelled for some unknown reason. I was shocked and frustrated that I had not received any notification of this cancellation.
I spoke with a woman on the phone who told me to email customer service with pictures of my bank statement to prove that I had been charged for the leggings. I sent two emails, but unfortunately, I did not receive a response. I called them again and was told that I had been issued a refund and should receive it within 48 hours. However, 48 hours came and went, and I still had not received my refund.
I was extremely disappointed with my experience with Fabletics UK. I felt like I had been scammed and had wasted my time and money. I did not receive any items from them, only frustration and anger. To make matters worse, I had not even realized that I had been signed up for their VIP program until I received my order confirmation email.
I would not recommend this brand to anyone. Their customer service is lacking, and their cancellation process is unclear. Additionally, I cannot fathom how anyone could purchase that many yoga clothes frequently enough to justify the VIP program.
In conclusion, I demand that Fabletics UK do something about this situation. I hope that they can improve their customer service and make their cancellation process more transparent in the future.
Disappointing Quality and Terrible Customer Service: My Experience with Fabletics UK
So, I decided to give Fabletics UK a try after seeing their outfits online. They looked so amazing in the pictures that I just had to have one for myself. However, when I received my order, I was disappointed to find that the quality was not up to par. The material looked cheap and the outfit was too small, even though I ordered a medium size.
To make matters worse, I was automatically enrolled as a VIP member when I made my purchase. I don't remember opting in for this, but apparently, it comes with a charge of $49.95 every two months. I read some reviews that said I could use the savings to order more outfits, but when I tried to log in to my account, it said my email address couldn't be found. I tried to contact customer service, but they were no help at all. As someone who works in customer service myself, I could tell that their responses were just BS.
I only received an automated email and nothing else. They said it could take up to five days for a resolution, but I haven't heard anything from them since. It's almost like they're doing this on purpose to make it difficult for people to complain and get their money back. I urge all women out there to read reviews before ordering anything online. There are so many scammers out there who look like legitimate companies.
Overall, I was really disappointed with my experience with Fabletics UK. The quality of their products was not up to par, and their customer service was terrible. I would not recommend them to anyone.
Fabletics Review: Misleading Membership and Hidden Charges - A Total Scam!
I gotta say, I totally agree with all the other reviews out there - DO NOT SHOP HERE!
I decided to give Fabletics a try last month after seeing some of their cute designs pop up on my Facebook feed. They had a pretty sweet offer going on, so I figured why not?
Little did I know, I was actually signing up to become a member. And now, a month later, I've been charged another ?44 from my account without even realizing it. I only found out because I was checking my accounts tonight.
I do a lot of online shopping, and I've never had anything like this happen before. The way they approach you and market their membership is super misleading. It seems like you're just getting some perks and discounts, but they don't make it clear at all that you're signing up for a monthly subscription that they'll automatically charge your account for.
And those emails they send you afterwards about a shopping credit? Total marketing ploy. I had no idea I'd signed up for anything.
Honestly, it feels like a scam. I'm so disappointed and frustrated that so many people are getting tricked by them. I'm going to try to cancel tomorrow, but from what I've read here, it sounds like I'll have to do it over the phone. Ugh.
Fabletics UK Review: Cute Clothes, Sketchy Membership Tactics
I gotta say, I'm pretty disappointed with Fabletics UK. I mean, don't get me wrong, their workout clothes are cute and all, but I just can't justify paying ?44 a month for it. And to make matters worse, I didn't even realize I was signing up for a membership when I made my first purchase. They really should make that more clear, ya know?
Now, I'm already struggling to pay my rent, so this whole situation has just added a ton of stress to my life. And to top it off, the only way to cancel the membership is by calling them up. But here's the thing - I'm self-employed and work crazy long hours during the week. So the only time I can call is on the weekends. And guess what? I've tried calling three times now and can never get through. Same goes for their chat service. It's like they don't even want to help their customers.
Honestly, I don't even think it's legal for them to take money directly from my bank account without a direct debit or standing order. I mean, shouldn't I be able to manage all my payments through my banking service? It just seems sketchy to me.
In the end, I had to cancel the payments through my bank. It was a hassle, but at least I know I can always contact my bank via email or phone if I need to. So if you're thinking about buying anything from Fabletics UK, you might want to read this article first: http://www.independent.co.uk/money/fabletics-sneaky-subscription-tactics-add-to-online-shoppers-woes-a***.html
Unsatisfactory Service and Hidden Fees: My Experience with Fabletics UK
Fabletics UK is a company that I would not recommend to anyone. I recently ordered three items of clothing from their website and it took almost a month for them to arrive. I was very disappointed with the service I received from them.
One of the main issues I had with Fabletics UK was their VIP membership. The information about this membership was not clearly stated on their website. They basically lure you into accepting the VIP membership and then debit your bank account £49 without your knowledge. When I saw that I had been debited, I was very confused and wondered why. I called their customer care and was told that I had accepted their VIP membership terms and that they charge their VIP members £49 every month. I was shocked! Who buys gym clothes every month? It is not like a gym membership where you go every day and need new clothes all the time.
To make matters worse, they failed to refund my £49 and instead told me that I had to purchase from them instead. The customer care assistant then suggested that I should still retain my VIP membership so that I could use my £49 to buy anything I wanted on the website at a reduced price (supposed VIP price). However, when I looked at the website, I found that 98% of the items were now at least £49 each, including items that were 2 for £24 when I made my first purchase. I felt like I had been scammed!
In the end, I had to use my money to buy one pair of leggings, when I could have bought at least two very nice and quality leggings from the PUMA store. I was very disappointed with the service I received from Fabletics UK and would not recommend them to anyone.
Fabletics Review: Poor Quality and Lacking Customer Service - Save Your Money!
So, I decided to give Fabletics a try and signed up for their monthly subscription. I thought it would be a good idea to order something every month to avoid the monthly charge, which is a bit of a rip-off if you ask me. Anyway, I ordered a set of leggings, some tops, a cap, and a jacket. I was excited to try them on, but unfortunately, I was disappointed with the quality of the material. It was garbage quality, to be honest.
The cap was a complete disaster. It looked nothing like it did on the model, and it was just plain ugly. I tried it on, but it didn't fit me well, so I threw it in the bin immediately. The leggings were my favorite item, but the stitching in the crotch came undone after just two washes and three wears. I was so disappointed because I really loved the burgundy leggings, but I knew I couldn't go back to Fabletics.
When I reached out to customer service to tell them about my problem with the stitching, they never bothered to respond. It was frustrating because they replied to one of my positive comments about how much I loved the leggings after first trying them on. It's like they only care about positive feedback and don't want to hear about any problems.
I would advise anyone reading this not to get sucked in by Fabletics. It's such a waste of money. Don't believe any YouTubers who do a "Monthly Fabletics haul" because they are sponsored, even if they deny it. I know this for a fact, but I won't expose who told me that. It's just not worth it.
I mean, seriously, what's up with Fabletics? I have $8 leggings from Kmart that I've been wearing for the last year without any issues. So why can't Fabletics make a decent pair of stretchy pants for $40? It's ridiculous. They need to step up their game and improve the quality of their products.
In conclusion, I would not recommend Fabletics to anyone. The quality of their products is poor, and their customer service is lacking. Save your money and buy from a different brand.
Overview of Fabletics UK complaint handling
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Fabletics UK Contacts
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Fabletics UK phone numbers+1 02036953831+1 02036953831Click up if you have successfully reached Fabletics UK by calling +1 02036953831 phone number 0 0 users reported that they have successfully reached Fabletics UK by calling +1 02036953831 phone number Click down if you have unsuccessfully reached Fabletics UK by calling +1 02036953831 phone number 0 0 users reported that they have UNsuccessfully reached Fabletics UK by calling +1 02036953831 phone number
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Fabletics UK emailssupport@fabletics.co.uk83%Confidence score: 83%Support
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Fabletics UK social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 18, 2025





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