Harvey Normansamsung note 9

M Nov 04, 2018

I have purchased a Samsung Galaxy note 9 512g and engaged an phone plan of AUD107 per month of Optus in your Gordon store.

After l returned to home and found that this phone is only for single Sim, but l get the message from all Samsung Note 9 are for dual Sim card. When l purchased, your sales guy had not mentioned anything about the phone was for single Sim.

I had went to Gordon store for twice to request solve my problem, your salesman just said they can't help, and this is the phone from Optus, and you said that l need to ask him at the time of purchase, when l said how did l know the phone was for single Sim.
I think that it is all your fault, and need to provide me the solution.

Please contact me on [protected]@gmail.com

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