Harrahs Renoflight schedule

This review was posted by
a verified customer
Verified customer

To start out positive, Harrahs awards myself and wife two (2) free tickets to Harrahs Reno with complimentary Hotel stay. We appreciate the generosity. The free flight to Reno is non-stop but the return is from Reno to SanFran with change of planes and delay making this a 7 hour trip. The airline chosen charges for any bags except one (1) carry on. Additional $200.00 for Harrahs customers. No benefit to Harrahs.
I was told the decision made to use this airline and not the airline that allows two (2) free check in bags was due to availability . Maybe the Harrahs decision maker for airlines made a good decision for Harrahs but not for the customer. To cancel, I pay $495.00 x 2 for airline tickets. We plan on spending $10, 000.00. Therefore cancellation cost me a $1, 000.00 with a savings to me of $9, 000.00 and the loss is for Harrahs and the decision maker for airlines. Good luck, Were gone.

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