We purchased this fan in 2016, installed it ourselves and it worked fine for 2 years. It came with a remote. No pull chains. 4 months ago I noticed the remote was having issues. It took a few times of pressing buttons before it would do anything. I've tried to reset the remote, I tried turning the fan off at the breaker box and turning it back on. It's not connected to a light switch although now I really wish that it was. The lights are perpetually on, I cannot turn them off at night, so we've opted to unscrew the light bulbs enough to put them out. I cannot figure out how to repair this.