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CB Appliances Hamilton Beach Brands
Hamilton Beach Brands

Hamilton Beach Brands review: Flexbrew coffee maker and inability to reach customer service

J
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9:52 pm UTC
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Single side of flex brew does not work. Have cleaned multiple times and it stops making coffee after a few uses. Tried contacting customer service and you are sent to a chat bot which is AI. It directs you to a screen asking for credit card info that will be charged $5, supposedly refundable. Not giving info to this site, probably a scam. Just want to speak to a person without having to pay to complain.

Claimed loss: $100

Desired outcome: Replace or refund money for coffee maker

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