CB Auto Parts and Repair Stores Halfords Group

Halfords Group review: Whole experience of buying a bike

Carol420 of GB

May 12, 2026 2:13 pm UTC

Verified customer

Featured review

I bought a bike for over £900 last year. The battery broke and they simply blamed it on me which is utter rubbish because I had that bike in the shop a month before for the battery not charging and NO checks were done then. So after countless complaints and being lied to and messed about, going without my bike for 3 month , I'm now left with a hideous cheap looking bike that is an embarrassment to ride and that's after paying another 280 for a hideous white battery, they don't have the right colour paint for my bike no help just problems. I'm not happy being lied to and scammed by all those different men if spoke to your all disgusting and I'm going to a solicitor like I should have done in the first place to stop you scamming anybody else.

Claimed loss: £950 for the bike£100 for bike accessories £280 for a mismatched battery £80 for bus fayers

Desired outcome: Take the bike back and give me a refund or buy it back and sell me a decent one.

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+44 345 504 5353

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customer.services@halfords.co.uk

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Icknield Street Drive, Washford, Redditch, England, Worcestershire, B980DE, United Kingdom

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