H-E-B / HEB Grocery Companyglade candles

D Jul 14, 2019

alright first off I apologize about my spelling I'm German. Tonight I decided instead of Walmart I would go to Heb with coupons in collected. And let me tell you worst idea I had the single worst experience I ever had being treated like someone lying deceiving trying to pull one over on Manager and cashier (how they made me feel anyways in front of lots of customers ) I had to wait in line over 20 min almost midnight when my coupons expired I shop often at night to get my little me time away from kids and never was there only 1 lane open with 9 plus customers finally another line openx customer in front of me kindly said go ahead I don't want you loosing your coupons greatfuly I ablidged omg here we go first off my coupons didn't state only one per pershase but I was advised I could not use more than 1 coupons at my transactions ok but since I shopped around and then waited last 30 min to be checked out guess what customers everywhere so I lost out on 11 items packs of tide pods 16 packs that i had 3$ off coupons for paper manufacturers coupons oh as if that's not enough I was so exited to get some amazing glade candle deals since 4 way close to dairy got reset to fall smells summer ones I found at clearance 4 way how exiting right Nope! Half the time everything all over the place but the candles had price at the time I got the 4 candles that were 2 wick pink ones off clearance 4 way at least 4 He partners were right there real close working so I know they had to see me anyway 4 way had price tag of .67 c omg there were 5 I got 4 thought to myself I want all but jut ok case I leave one to show however might need to see right but also took pic with my phone just in case didn't want to rip Tag off yeah right I got treated like I lied made it up tried to play cashier manager never saw him before tonight in front of all the customers I honestly teared up i was so embarrassed upset why did I come to heb to be made a fool of I take great pride in shopping for deals I collect coupons I'm a single mother of 3. But to go ok I tried to let no one see I had tears and was highly ashamed but look fact is I have heb app I tried double checking price just like I do with anything else plus tag clearly says 67cents I once again politely told cashier look I showed you the picture of clearance end cap label was clear I want the canceld what there marked for she telling me no they ring x ammount ! I just stand yurts again like a fool so I decided to pay and go ask manager could I show him something he says ok but real fast I also had a sage glade candle green I just saw on my receipt she rang that one up and it cane up .67 cents and on top of that she kept it I'm just so disappointed ugh so going back to manager I walk him over to clearance end cap they have 2 this ones closed to chemicals shoe him we're they took all the seasonal glade and fabreze items after changing out 4 way with now items there clearly they're plug ins different flavors the one candle I left on shelf other fabrez candles room sprays this situation serious to he never made eye Contact didn't seem concern or even carting just mumbling something about customers moving stuff ! So I says wait are you saying I moved stuff I don't understand I told him now agronomy tearing up getting chocked up I didn't move anything even told him to go don't the people that were right here when I out loud was so exited to get amazing deal made my night for about 30 min until this So I tell him I then associates should zone and return items to their correct places since now he's saying someone glade candlesknweong place ( and again the whole entire summer themeglade fabrez stufffrom 4 way by dreary got changed to fall flavors not just candles I wanted to purchase when I addressed the issues of items then needing to be zoned he tells me that's not possible they didn't have time at that point I realize it was time for me to exit store this manger didn't care just wanted me to shut up and leave worst experience and most definitely worst customer service in my life! I lost all around tonight my coupons I collected and was exited to use at first at Walmart and I don't know why decided to get belittled treated so bad by cashier and manager I cried twice didn't get my candles payed for one glade candle and it actually rang up 67 cents like I stared and like the picture to show for proof she kept I got to loose my dignity at heb in copperas cove And I would like to know what I should do next solution 1 never step into Heb again? solution 2 shop only full price avoid clearance mark down ? And also I felt like taking a picture with me showing we're I got Items clear picture of lable to make everyone's life easier I don't understand I really don't And at this point I want to share my highly degrading experience with everyone so this never happens to anyone else I'm 39 willbe 40 in 2 weeks worst experience in my life ! I felt like I had no rights and like a lying criminal

glade candles
glade candles

  • Updated by Deutschland79 · Jul 14, 2019

    I just got really not to hear from at least Store Manager or higher I want a full explanation what I did wrong why I got treated like that I’m intimidated to shop clearance one time buy

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