Guideposts — Harassment
My grandmother died in June of this year, so we've been having any leftover mail she would have recieved forwarded to our home. She had a subscription to Guideposts magazine way back in '09 and she cancelled it around Feb of 2010. We never noticed how much she was getting hounded by this company until we started recieving her mail.
They send her a subscripton renewal letter sometimes twice a month. I have begun writing them letters to try and stop them from sending us anything and it's been no use; the letters keep coming. Today I wrote the fourth letter to them telling them to please quit contacting our home and explaining to them she is deceased. I got curious so I went on their website and used my grandmother's password to access her account information. They listed in her account "The Estate of" and then her name, so I know for a fact they know she is dead and still send out the letters anyways.
I tried to contact customer information on the website but got the runaround, finally found the page with a phone number to call; says underneath the listed number that a representative will get back to us in 2 working days. Looked through the crap in the envelope with the letter they sent and there is a little note they have started sending out to their customers stating basically "if you subscribe for another year of the magazine, then next year we'll quit sending renewal notices". What if I don't want to wait until next year?