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Greystar Real Estate Partners

Greystar Real Estate Partners review: Greystar - poor management - tenant lives at risk!

U
Author of the review
3:40 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

IF you value your life, please do not move here.

Pros:

Move in process is very easy. Hardly much screening is done, so you can get approved within 24hr of screening.

Cons:

1. No proper inspection is done prior to apt move in.

2. Got into a fire accident the other day where the oven caught on fire within a minute of turning it on for the first time. Even when there was nothing inside it. Fire originated from below the bottom panel and shows clear signs of negligence from management.

Management is pretty rude and are self centered. Attaching one of the videos, which shows soot from under the bottom panel where the fire started from.

3. Extremely dirty house was given with cobwebs hanging from ceiling and dirt streaks in toilet, dirty water dispenser and with most appliances in repair.

When I showed pics of water dispenser to management, I got a pretty rude response asking me to adjust to how things are. Rather than cleaning it.

4. Witnessed couple of bugs as well.

5. Also after moving in, it took me 4 weeks of chasing after them to have the dryer fixed, cleaning, kitchen repairs, fire alarm repairs and other repairs done.

6. Insurance management is a mess. Even after providing proper insurance details, still received multiple mails and emails for more details of insurance from Assurant.

7. Maintenance is mentioned as 24/7 on website which is a lie. It is only available between 9am and 6pm. But that is only if staff is available. Otherwise, emergency maintenance such as in case of gas/water leakage etc kind of incidents - apparently is available.

8. Deliveries are often left at wrong place as drivers get confused due to the multiple doors. Packages are mishandled.

I have attached few pics and videos out of the many I have, so people can be careful when they visit this place.

Confidential Information Hidden: This section contains confidential information visible to verified Greystar Real Estate Partners representatives only. If you are affiliated with Greystar Real Estate Partners, please claim your business to access these details.

Greystar Real Estate Partners - Greystar - poor management - tenant lives at risk! - Photo 1
Greystar Real Estate Partners - Greystar - poor management - tenant lives at risk! - Photo 2
Greystar Real Estate Partners - Greystar - poor management - tenant lives at risk! - Photo 3
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    Mexico
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  4. Greystar Real Estate Partners address
    18 Broad Street, Suite 300, Charleston, South Carolina, 29401, United States
  5. Greystar Real Estate Partners social media
  6. Jenny
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    Oct 24, 2025
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Greystar Real Estate Partners Category
Greystar Real Estate Partners is ranked 13 among 364 companies in the Residential Rentals category
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