CB Bus and Rail Greyhound Lines Complaints #2-21

Greyhound Lines review: Refund

Coral McCulley (CoCo) of US

Nov 05, 2026 6:28 pm UTC

Verified customer

Featured review

My husband and I were riding greyhound from Dallas, TX to Sebastian, Fl on 11/3- 11/4. Between Nashville, TN to Atlanta, GA, we were held at knife point on the bus, and then told when we got off we would be killed. We did not have a phone to call the cops and the driver would not help us. I tried calling to make my complaint and they dismissed everything I was saying. This is not ok and there were kids on the bus as well.

Desired outcome: Refund

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Greyhound Lines Contacts

Greyhound Lines phone numbers

+1 (800) 231-2222

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United States

+1 (214) 849-8100

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International

+1 (800) 531-5332

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Spanish Language

+1 (844) 477-8747

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Groups Of 10 Or More

+1 (214) 849-8966

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Refunds

+1 (214) 849-6246

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Lost & Damaged Baggage

+1 (800) 723-3287

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Report Unsafe Driving

+1 (800) 752-4841

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Assistance For Customers With Disabilities

+1 (800) 345-3109

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TTY & TTD

+1 (877) 943-3530

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Road Rewards

+1 (800) 268-9000

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Website & App Support

+1 (800) 739-5020

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Bus Charters & Packages Express

+1 (800) 440-7712

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Greyhound Lines emails

frank.carroll@greyhound.com

100%
Confidence score: 100%

Support

ifsr@greyhound.com

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Support

Greyhound Lines address

P.O. Box 660691, MS 470, Dallas, Texas, 75266-0691, United States

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Nov 09, 2026
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