CB Bus and Rail Greyhound Lines Complaints #282-301

Greyhound Lines review: customer service - telephone

Cynthia Patterson of Hamden, US

Jul 17, 2019 1:30 pm UTC

I spoke with a gentleman today (7/17/19) inquiring about your Bridgeport CT location. I was shopping for alternate transportation to Washington DC. I am not familiar with the area & asked about the location & parking. Your employee who answered the phone (203) 335-1123, was very rude & ended the call by hanging up. I was thanking him for the information when the agent harshly hung up on me.

I have not used your service in over 20yrs.

What a way to welcome a former customer.

Appalled by how I was treated
[protected]@gmail.com

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Greyhound Lines Contacts

Greyhound Lines phone numbers

+1 (800) 231-2222

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United States

+1 (214) 849-8100

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International

+1 (800) 531-5332

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Spanish Language

+1 (844) 477-8747

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Groups Of 10 Or More

+1 (214) 849-8966

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Refunds

+1 (214) 849-6246

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Lost & Damaged Baggage

+1 (800) 723-3287

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Report Unsafe Driving

+1 (800) 752-4841

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Assistance For Customers With Disabilities

+1 (800) 345-3109

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TTY & TTD

+1 (877) 943-3530

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Road Rewards

+1 (800) 268-9000

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Website & App Support

+1 (800) 739-5020

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Bus Charters & Packages Express

+1 (800) 440-7712

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Commercial Sales

More phone numbers

Greyhound Lines emails

frank.carroll@greyhound.com

100%
Confidence score: 100%

Support

ifsr@greyhound.com

100%
Confidence score: 100%

Support

Greyhound Lines address

P.O. Box 660691, MS 470, Dallas, Texas, 75266-0691, United States

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