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Great Wolf Lodge

Great Wolf Lodge review: Front desk

T
Author of the review
1:10 pm UTC

I was quoted my room would be under the special of $99. A night and was charged 169 per night. I need money returned to me because of the dishonesty twice from the front desk. [protected] Ms McClain. I'm going to bring this to the news channel if nothing is done soon. The first 2 night I was quoted $114. Per night the last night I was quoted $99. Per night. When I checked my account the amount is $169. The took from my account. They tried telling me one of the taxes is $30 per night which is nonsense. When I checked out they wouldn't give me a receipt for my stay. I need something done immediately. With a reimbursement on the overpayments I had to make.

Desired outcome: Refund of extra money taken

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