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On the 24th of June 2010 I called Hertz to get a quote on a rental car. Once I recieved the quote the agent from Hertz asked me if I would be interested in saving $40 on my rental. I had nothing better to do at the time, and who doesn't want to save money these days, so i said sure. This is when the "Fun" with "Great Fun" began. The salesman that I was transfered to informed me that just for trying thier service I would receive a $40 discount on my rental. I explained to him that I wasn't sure that i was going to rent with Hertz as I was getting quotes and would choose the best deal. He explained to me that if I didn't want to use the discount with Hertz, I would recieve a $40 gift card to be used anyplace that I like. In addition, he said, I would receive a $20 gas card. A $60 value just for signing up to try the offer. I could cancel the offer at anytime within the first 30 days with no questions asked and no charges to my credit card. Although they did need my credit card and would charge it with $1.00 in order to verify it is a valid account.
On July 23rd 2010 I still had recieved no discount cards of any kind at all. I called [protected] and spoke with "Jim" I explained to him that I had received nothing from his company and I wanted to cancel. After he tried to sell me on the program for maybe 30 minutes he finally agreed to cancel my account and provided me with a confirmation number of Z102048*****.
On August 11th 2010, while reviewing my credit card statement. I noticed an unfamiliar charge. In doing some research I learned that it was from the good people at "Great Fun". I immediately called them, previous confirmation # in hand, to complain and demand that my credit card be credited and all services and charges be stopped immediately. When the customer service rep got on the phone, I was furious. I told him I had already cancelled my account and demanded that the charges be reversed. He asked me if I had a confirmation number, which of course I did. As soon as I said "Z" in my confirmation number he laughed and said "that is for a different program" I was curious so I asked him to explain. He then informed me that I actually signed up for 2 programs but only cancelled one. With this news I became extremly angry and told him his company was a bunch of crooks and I didn't want anything to do with them and ask for an address so that i can report them to the BBB. He immediatly asked me to hold while he transfered me to a "manager".
A lady by the name of "Patty Nardone" answered the phone and I once again explained everything to her. She claimed that the coupons were sent and not sure why I never got them. I explained to her that I didn't care about the coupons at this point, all I want is to have my account cancelled and the credit card credited. She stated I apologize if this charge has caused you a financial hardship, which caused me to blow a fuse and I explained to her whether I could afford it or not has nothing to do with it, my concern is wondering just how many people your company scams like this on a monthly basis. Finally she agreed to cancel my account totally and refund my money.
Today, August 16th 2010 Still no credit posted to my credit card. But I did receive $40 worth of coupons in the mail (ROFL). The coupons have fine print stating that some services and products are excluded and the company can "modify or improve any part of this service without prior notice". Additionally, note the date above, one of the "coupons" expires on 6/30/10.
BUYER BEWARE AVOID THIS COMPANY(ies):
Great Fun
P.O. Box 41248
Nashville, TN 37204
Great Fun
P.O. Box 6129
Westerville, OH [protected]
Affinion Group
6 High Ridge park
Stamford, CT 06905
Affinion Group is an affinity marketing company in Stamford, Connecticut, and is currently composed of subsidiaries known as Trilegiant Corporation (TLG), Progeny Marketing Innovations, Affinion International, Affinion Loyalty Group, Affinion Security Center. The company conducted business before 2005 under the names Benefit Consultants Inc., Cendant, CUC International, and Comp-U-Card. Affinion was formed in July 2005 and is a privately held company controlled by private equity concern, Apollo Management LP. The business's assets were acquired from the Cendant Corporation (which changed its name to Avis Budget Group in August 2006).
Great fun has been fraudulently charging my credit card $11.99 each moth since Dec. 2007 (it is now Dec. '08). I have contacted Great Fun @ 800.290.8603 in the past & they assured me that the charges would stop, but they haven't. I have issued a fraud report with my credit card company & filed a complaint with the Tennessee Better Business Bureau. Hopefully I will get some relief soon.
Great Fun is a true scam. They have taken funds from my account for over three years. I never noticed as the charge was only $12, 99 but over the years this has added up to nearly $500. These guys are true criminals. I asked where they got my information and apparently i signed up with them when i purchased a credit report from Truecredit.com. I am not eligible for any credit report in this country as I am not a citizen nor greencard holder and do not have any credit history here. They said they will only refund me 1 years and I have to write in to try to get the rest back from them. Considering they have charged my Australian credit card, I am nearly $1, 000 out of pocket because of these criminals if I add up all the international transaction fees, interest charged and fluctuations in currencies over the past three years. I will be certain to take this up further. The CRIMINALS have to be SHUT down and put in jail, it seems as though thousands of innocent victims have been ripped off!
My 7 year old child got a card in the mail advertisement postcard. I called the number [protected] on the card and they gave me another number for customer service in OHIO [protected], The Ohio people told me I needed to contact the processing center in Tennessee [protected] and I contacted them and they sent me back to the customer service line [protected] (then they hung up on me supposedly checking on it) . . It is crazy !
I am upset not sure what to do or why they have my child's information for a card ?
It is some kind of savings card and it is supposed to save you money at places but they charge you the special rate was 16.99 for the first month and who know what it is after that. I am not sure that it is worth that much if you save a few bucks at 1 or 2 stores or other places. Just discussed!
I somehow got stuck with this great funs packet after ordering online from collectors site. I did not want it but was charge $1.00 deducted from my debit card account. It's supose to be a 30 day trial and can cancel at anytime before the 30 days are up. I've tried to call twice now and they are closed. the number they gave me is1-[protected] or write to cancel Great Fun, P>O> BOX 41248, Nashville, TN 37204, Attentio: Membership Department. Ive never used this, don't want it and trying to cancel it before more money is taken out of my account. i agree it's a scam, and should be stopped.
What an ordeal! I'm sorry to hear you went through this.
PLEASE contact Freed & Weiss right away to take action.
Details:
Trilegiant Scam: HELP STOP IT!
Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610
Here's more information:
Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.
Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!
Most people don't even realize they are being charged every month for a service they never ordered!
Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:
1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage
Join this cause to learn more and stop the consumer abuse from Trilegiant.
AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.
Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]
Help Spread the Word to Your Friends!
What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:
LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line
Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.
CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."
What can I do?
Contact us immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.
Great Fun is a company that offers a discount program to their members. If you would like to cancel the membership you can call [protected]. This will get you to Great Fun and they can cancel your membership.
Member Services Rep.
Great Fun Scam-- Avon Online is involved.
They pass on your credit card info to Great Fun.
I found out from great fun that they got my credit card number
when I purchased from Avon.