The complaint has been investigated and
resolved to the customer's satisfactionResolved Great Fun — cancelled enrollment and company continued to debit my account
resolved to the customer's satisfaction
I cancelled my Great Fun account in September of 2008, then recently went through my bank statements and noticed I was still being charged the monthly enrollment fee. I called to cancel again, but because I did not have my cancellation code (I had thrown it away a few months ago), I was not refunded the amount I had been charged in the months after cancelling my account the first time. I am very upset that my money was taken without my consent and then not given back to me. I did not want to be enrolled anymore, and so I cancelled and considered it a done deal, but apparently the company kept my information and used it to sneak out the monthly enrollment fee. This company is very unprofessional, and I would think what they did to me is illegal as well.