CB Travel Agencies and Tour Operators GoToGate 2 year wait for a refund for cancellation of flights

GoToGate – 2 year wait for a refund for cancellation of flights

Steve Copperwheat of Maidstone, GB

Jul 10, 2024 9:52 am EDT

Verified customer

Featured review

Flight details:

Outbound BA2732 31/july/2022

Inbound BA2733 07/Aug/2022

Order No. LK4HA1

GoToGate Ref. JN8WW4

We are still waiting for our refund for this BA flight cancellation

Refund status states: Case closed after no response from BA !

They claim they have not heard from you - Both parties appear to have closed their cases and at a stand off !

Total paid = £ 1,605.19

Please urgently advise when we can expect to receive the refund

Claimed loss: £ 1,605.19

Desired outcome: Full refund

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