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Google review: Google play Ap. G. Co/Helppay # GB 22

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4:56 am EST
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Dear sir or madam I seem 2 be getting charged 4.99 from Google pay but I never authorised this transactions it keeps showing up google play Ap. G. Co/Helppay # gb I know I use my card with helppay but I have had nothing 2 say it was going 2 be charging me 4.99 month my email address is [protected]@gmail.com and 2 check any unusual activities my account details r my sort code is 11 03 18 and my account number is [protected] and my security code is 907
Many thanks
Mr P Mason

22 comments
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TinaDenmark
, US
Jun 23, 2023 3:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

june 2023 Denmark. Seems there is still problems with those who takes money from our Google Account via this transaktion on my bankaccount. I have never ordered the app HelpPay

Forretning: GOOGLE

Øvrig info: Google Play Ap

: g.co/HelpPayÆ

How the use the Danish letter Æ?

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Martin O. Pedersen
, US
May 17, 2023 6:47 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

That exact one looks to me to be Disney plus subscription.. at least it is on mine, says that exact description "Google play Ap. G. Co/Helppay # GB" on my bank withdrawal, and looked up on the budget and history under google play stores subscription and payments in your profile..

Dunno if this helps narrow things down?

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Shannon Hemric
, US
Feb 14, 2023 2:37 am EST

I'm being charged $9.65 for something called Google helppay?

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John Jefferys
, US
Jan 14, 2023 4:19 am EST

I have had an unauthorised 22.95€ taken from my account. What makes this worse is that I have a Huawei phone which cannot use Google due to legal concerns over the Chinese manufacturer. This must be a scam.

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Brandi Dean
COMMERCE, US
Oct 24, 2022 1:22 am EDT
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I was aware my son was using his grandmother's card on the Xbox and PS4 and was maybe doing more than he was reporting back to us. Luckily Epic games only lets you gift a total of 5 gifts to Give people every 24hr cycle. We weren't too concerned until the bills came. I got the mail and I opened it up curiously to see what damage he had done, being it wasn't my mail, shhhh. As I began to read and scroll my eyes to the bottom of the page, I almost went into cardiac arrest at the sight of the statements. I couldn't breath more less tell granny dearest that her beloved grandson made 104 transactions in all of a 24 hours day. I was scared and confused I decided to hide the bank statement until I could figure out what to say, on the plus side she hadnt noticed anything yet so I had a little time to try and fix what I could. A month went by and another statement had made it to the mailbox, I was feeling [censored]ty but I opened the mail anyway hoping and expecting to see some sort of info that would lift the monkey from my back, but I was in utter shock to find another 4 pages of unauthorized charges made on the account. This continued from March until September, whenever granny finally checked her account she was alarmed to discover in two days she was missing $800-$900 from the prior day when she had only made a $60 withdrawal. At that moment she contacted Chase bank to address the missing funds with a bank representative. I didn't know until now that Google was the blame. I thought my son was the bandit managing to buy and spend over $9,000 in vbucks and manage to hide it for so long. She got her money back, some of it at least, leaving kid in a state of shock, beings that now he doesn't have access to his account on Sony bc they permanently locked the account. The Xbox was mine account, it wasn't blocked by microsoft only stripped of some of the items purchased. The Fortnite account my son lost access to still has close to 5,000 in locker items. Held up for a ransom Sony blamed my son not Google or Microsoft for the numerous unauthorized charges and 2 years later, still locked and blocked. All the games purchased before the [censored]ery, were bought and paid for yet Sony restricts the account to this day. Knowing now it wasn't even my son doing the [censored]ing this was a 3rd party [censored] up and overall it robbed us if what we paid for and now we're still in the dust. I posted the [censored]ery so you guys reading can see for yourself. Does anyone know how to go about resubmitting a request to unlock a Sony account when this type of [censored] occurs? Fyi, if u play Fortnite, make your epic account a full epic account that way you can still access your account and the property you paid for without the middle man meddling in your private business. Crazy thing is, it's all Microsoft and Google transactions, not playstation so where do these people get the ok to lock and ban accounts at their will without even touching base first? Crazy

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Naresh Kumar
, US
Oct 10, 2022 12:26 pm EDT

Sir jai hind

Sir mere ac. Se 11july 2022 army public school ke ac. Me 15660 rs. fees diposit ki jo us ac me nahin gyi or mere ac. Se debit ho gyi aise pehle v hua tha or vapas aa gyi thi par ab ki bar nahin aayi plz sir karwaai karo mere vapas bhej do

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TDT3574
Roebuck, US
Sep 05, 2022 12:48 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Well be on the lookout for more, I hope not but it sure happen to me, 1 a year apart from the other. Thankfully my bank has my back because Google is hard to get anything from, even if it's mine anyway.

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Corbettpeter
, US
Aug 30, 2022 7:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was charged 59.99 for Google *Google play APG.CO/helppay #GB which I know nothing about

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Tonka3574
, US
Sep 05, 2022 12:44 am EDT

Ok so look out for more charges cause I just got took again from the same bs. Thank to my bank they are dealing with them because it's hard to get anything out of Google

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Eugene Yopp
, US
Apr 10, 2022 12:24 pm EDT

I have no idea what Google Pinger location g.co #ca is I have no idea what it is or who it is but it has withdrawn $10.59 from my account I need that put back on my account ASAP because it's going to cause me problems with my balance I didn't sign up for anything I didn't buy anything I didn't download anything Google just took it off my account I need it refunded ASAP before I have to take it to legal representation

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Patrick Ross
, US
Feb 05, 2022 5:27 am EST

Just found out it’s a payment for Disney plus :)

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Johannes Stephens
Pretoria, ZA
Feb 18, 2022 5:21 am EST

I didn't get my money

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John Rogers
, US
Feb 04, 2022 3:01 pm EST

I have in my credit card a payment of £52.99 for Google* Google Play Ap dated 4th January 2022

Which I know nothing about .Can you return the payment back to my Credit card ASAP

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Steven cubitt
Middlesbrough, England, Cleveland, GB
Nov 16, 2021 9:43 am EST

Hello I can access Google mail. No verification seems to work and now it appears to be blocked. I pay for Google storage through bank. Please please help me. All pics vids and password’s etc all gone from last 12 years if I can’t access. Thank you. Stecubo@googlemail.com …. My temp email is stevencubitt@yahoo.com

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Steven cubitt
Middlesbrough, England, Cleveland, GB
Nov 16, 2021 9:43 am EST

Please help

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david oreilly
, US
Sep 07, 2021 5:02 am EDT

Go to pay.google.com. I have the same cc charges from Google *Google Play AP, G.Co/Helppay# and it's from Disney+ subscription.

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Howard Leigh
, US
Aug 28, 2021 11:06 pm EDT

I have an unknown charge to my one of my Credit Cards (on 03/20/2021) which is apparently to

Google *Google Play AP, G.Co/Helppay#

The credit card is NOT registered with Google Play.
Is this a fraudulent charge? I have only seen it once and would like advice please.

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graylaurel
, US
Dec 01, 2021 1:58 am EST
Verified customer This comment was posted by a verified customer. Learn more

Yes. They will do it again. Cancel the card and get a new one.

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Szumlanski Z.
, US
Jan 29, 2021 6:24 am EST

what the [censored] is google play app g.co/helpPay IE and for what do i need that

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Charmaine Johnstone
, US
Jan 17, 2021 3:02 am EST

I may need a bit more knowledge on this so called g.co helppay or google pay whatever their name is. I have never dealt with a company that so flings you off and doesn’t give a [censored] about “customer service! “ I have spent a beautiful sunday fixing-an issue with youtube (google) go.co helppay and nobody was available in my time of streisand total confusion. i’m still waiting for my$450.00to return to my account no real help and, no thanks to your customer service. 😔

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HELEN1818
Cuenca, ES
Dec 28, 2020 5:00 am EST

Buenos días,
Hoy he visto en mi tarjeta de crédito de un cargo ( pendiente de confirmación ) por el valor de 74, 99 euros. Me gustaría que no efectuaran ese cargo y anularan esta transacción y posteriores. ¿Qué debería para que no se llegara a cobrar este dinero ? y en su caso para anular el cargo ? Muchas gracias. Elena.
Correo electrónico: elena-chaves@hotmail.com

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mskordas@ankavala.gr
Kavala, Anatoliki Makedonia kai Thraki, GR
Nov 16, 2020 8:32 am EST

Dir Sir,
I would like to ask you to cancel
my accounts in GOOGLE *Google Play Ap g.co/helppay# GB
which have been paid up to 27/10/2020 and every month € 5.99
Address: YDRAS 10 OR AGIAS SOFIAS 5A
City/State/Postal Code: KAVALA, 65302 OR 65404
Country: GR
Credit Card Number: Visa XXXXXXXXXXXX4020
Expiration Date: 12/2021

Please cancel this subscription immediately.

Kind regards,
Michael Skordas,
10 Ιdras Street
Postal Code: 65302 Kavala, Greece
Telephone:+[protected]
Fax:+[protected]
Email: mskordas@ankavala.gr
URL: www.ankavala.gr