SUBMIT A COMPLAINT

GoodLife Fitnessmembership not suspended - charged while travelling

1
R Jul 30, 2019

Hello:

I am a member in Toronto at the Richmond and John gym.

Yet before my departure on a trip last June 27, I went to the Liberty Village for a last workout on June 26.

I asked there to have my membership suspended. A staff took down all my info.

Yet my bank account has been charged with the regular biweekly payments.

So I emailing you to complain about not having my membership suspended as requested - and to have the monies charged after June 26 repaid.

You can actually double on my account and see that I have not used any GoodLife gym since June 26.

My name is Charles-Antoine Rouyer, 01-25 Sullivan Street, Toronto, ON M5T1B8 [protected], [protected].

Please confirm membership suspension and repayment of the unncessary charges since June 26.

Regards,

Ch.A. Rouyer
[protected]@icloud.com

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