GoodLife Fitness review: stealing money for cancelled membership

Membership was cancelled, and they still continue to take out money. The employees are helpless, and direct you to their 1800 number where no one is available. Being stolen from is not something I appreciate, and I am not the first person to have such an issue. There should not be any questions when the money belongs to me, and I do not approve of money being taken from my account! If I walked up to someone and stole money out of their hands authorities would be called immediately. How can these theives get away with it?!?!