Golden Corral
reviews and complaints

Hi I was one of the many customers went into one of your local restaurants in irving on last Sunday and I did my enjoy my service my water was nasty my food was really cold and nasty the environment was really dirty I always have problems going to this one golden corral and just so often I had tbiygb I spent to much for what I wasn't given . the manager mentioned she could not return my money. After I asked a waitress for the manager several times. Til after a hour she came after I got her attention myself and said there was nothing she could not do . I didn't eat at all so please help me solve this problem but I already have it in my mind I want be going back here . not a good restaurant to keep open.

Aleijandrabrown

Arrived at noon for lunch with my husband. The salad bar was a total mess! Dressing was out & not refilled. There was salad items spilled over & around the salad bowls and on the floor. Everything was a mess. I went to speak to the manager who was sitting in the office. I noted to him the problem with the salad bar. Evidently it wasnt important enough even though he said he would take care of it. It was never cleaned up while I was thre. The cleanliness was an issue so i passed up having any of the salad items. The baked fish was out as a lot of the other lunch items. I got the last piece of a dried up chicken breast.
We left feeling very dissatisfied and ripped off for the high price we paid for a piece of dried up chicken and my husbands small bowl of brussel sprouts.

I was at the buffet when I was approached by a blonde female staff complaining to me because I stepped on a piece of food and after I shook it off I pushed it out of the way which happen to be under the buffet. I could not believe the way she reacted to it do to her rude behavior it caused me stress and when I ask for the manager and told him the problem he sided with her. Do to the poor service and bad staffing I will never go to Golden Corral or would I recommend it to anyone.

My husband and I took my 4 children to the golden coral located in grove city Collin Columbus Ohio. The waitress we had left our plates build up on our table I had to actually stack and gather them up to be taken away after we simply ran out of room. She was rude when we asked for my 6 yr old for a refil then brought a big cup slamming it onto his fork spilling it didn't bother to apologize or clean it up I had to. She also put her tray on top of the side where spoons forks and knives are held and she then in a hurry knocked it off hitting my son who has autism on his head and back he thought she hit him purposely and I had to calm him... we were sitting directly behind the rack and again never apologized! or even picked it up I had to! Food was always gone we waited and everything seemed gone that we wanted to eat. Not to mention my son found a hair on his roll... 64$ spent for the worst food and rudest service it was appalled and I just don't know what else to say except maybe check your employees actually like where they work and are more friendly nice and accommodating to their customers who come and spend their money to enjoy a nice meal with their family this sadly WAS NOT our experience here..

First yesterday was my wife's birthday she came home after a long day and wanted to go to the golden corral in Laurinburg NC first off it was very hot no air and was told it would be cooler on the side we sat on to the left the server over looked me and my wife to address customers just walking in that really hurt my wife feelings cause she was raising her hand for assistance but ignored once the server came over a older lady we were not given a card with her name or anything but the people at the next table did before they even sat down the food looked old and the meats looked dried up we spent money for nothing the watermelon was a hot and a step to be spoiled So we really didn't eat much was only there 30 mins and spoke to manager on duty and asked him to check out the buffet cause it was a mess and he said yeah ok like it did not mater so we walked out not to ever go back there

My husband and I decided to go out to lunch on July 5, 2017 from the start of our visit we were very happy with our service from walking in the door to smiling faces by staff in the front to sitting at our table were our server was wonderful! Upon going to the bar my husband noticed a women in a black management shirt(a white woman) arguing with someone that was in the area making pizzas who was dressed as the rest of the kitchen staff. (A black male) We didn't think much of it for could have been a staff that was not listening! Although I do not agree for I to am a manager at a restaurant and there are proper ways to handle these situations. We had finished and decided to leave when we walked outside we heard loud arguing and cursing when we drove by the back to see it was the same two people and the manager proceeding to throwing an object at him which looked to be a phone! Not sure about you but this seems to be a little more than a misbehaved employee! More like something we at our company frown upon fraternization! Not sure how you all would handle this but this would not be tolerated in professional businesses! Thank you a concerned customer!

Dined at location #0784, 7/7/2017, 6:03 PM. Had checked on line for prices and web site showed Senior rate at $11.99. Receipt showed $12.99. I believe this may be on the false advertisement side. The difference between regular price and senior price is not really much of a savings, especially for us older folks who can't consume that much food. I like Golden Coral, but this will decrease my visits. Thank You

1 july 17, I took my family to the centerville georgia golden corral for dinner. After getting our food and enjoying our meal, a guy walked by our table with his pants down below his [censor]! I call the waitress over and asked her to have the manager come talk to me. We spoke about the disrespectful situation and he assured me that he would talk to the guy about it. We watched as the guy left the establishment after confronting the store manager. The manager came to me and thanked me for bringing it to my attention. Can golden corral establish a simple dress code so others do not have to suffer from situations like this? We love golden corral but when my toddler looks up at me and asks my that guy has his pants down, well as a father I am angered that you allow this in your restaurants.

The first time I went up to get steak with my 4 kids I was denied steak for all my children. I was only aloud 2 SMALL pieces of steak. My husband went up a second time for a sliver of steak and they complained that he had already came up 3 times and that he has had enough. It happens every time we go to this place. It's super uncomfortable getting steak there. Even though I enough the steak... I now just take my money else where and buy steak.

Farmington, New Mexico location . cook staff served all customers out of order at the meat station. Final customer there and the cook walks off, leaving md standing there. Several minutes go by. He had noticed me. Served customers around me. He ignored me. After waiting 10 minutes for a manager one shows up, scoffs at my claim and tries to say I'm lying. This is taking place at the registers no d you in front of all the new guests. In irritation I reply "I dont wknow what the [censor] his problem is then... But there is still a problem. Because I used profanity she refused to talk to me and walked off leaving me there still with my issue at the front. Eventually they send a greasy man with a dirty shirt and baseball cap on to try and help me. The entire ordeal lasted about 30 minutes. I had to fight for a refund and I'm still mad because my true issue was never addressed. I have even bought a plane ticket to Raleigh, NC from the 13th to the 17th in hopes of talking with someone about this horrible incident at my location.

We went to the Kissimme location last night and spent close to $60 for four of us and we left hungry. First of all once we walked in and got our drink I got lemonade and it was separated and looked disgusting I did not drink it. Secondly, the food was half empty and selection was limited. My silverware was dirty. But the worst and most disgusting part of all was the fact the they had men on ladders​ by the food and dessert doing construction and changing vents out right over top of the food! I do not know why any business would think that was a good idea! This was the first restaurant we visited during our vacation and it was absolutely disappointing!

I am emailing in regards to my family and I's experience at the Mishawaka Indiana Golden Corral. 

We had a party of 7 that came in for dinner. When we got there, there was no tables big enough for our party, which is more understandable than the rest of our experience.  We pulled a couple tables together for our group. The first server that we had came up to the table to make sure we good and informed us that she wouldnt be in that section anymore that she was getting moved and another server would be with us. 

We all went and got our food and began having dinner. The second server came to the table and filled up one of our cups. That was the first and only time we seen her. 

We continued having our dinner and our plates were adding up on the table and our cups were becoming empty. As I have already mentioned, we never saw another waitress again. 

By this time 4 of our glasses had become emptied. We sat for another 5 minutes with nothing to drink. We couldnt get anyone's attention so I processed to walk over to the waitress station with our glasses to fill them myself. At this point another server came over and told me that I was not permitted to be back there.  I understand that and would not have been if we were getting service. I got one cup filled before I left the area and informed the servers that I wouldnt have been back there if we were getting service. 

I then went back back to our table and waited to see if a server was going to come over, which never happened. We continued with our meal and I used the restroom. I understand that these do get dirty because of business but the female bathroom was horrible. 

After using the restroom I asked to speak with a manager. I told him about our service and how things were going and he asked where we were sitting and came over and found the server that was suppose to be helping us. She told him that she had a big section other than us. He informed her that she still needed to be giving us service. 

As he was talking to her others in my party wanted him to come to the table. As all of this was already happening my sister in law had gone up to get dessert using the chocolate fountain and had found a long blonde hair in it. She informed the manager of this and we heard him tell them to shut it off. 

We continued to watch people going up to the fountian and dipping their food into it with no one stopping them. 

We ended up leaving with at least 15 to 20 empty plates on our table and 4 empty cups that never got filled. 

I contacted that store on facebook and explained our experience there and all the did was say that they were sorry and would be talking to their management team. 

We have already called the board of health about this. We are very unpleased with our experience there and nothing is being done about it. 

A very unpleased customer,  
Raquel Roberts

This evening my fiance and I drove an hour from home in Fulton county to your location in Saratoga Springs N.Y planning on having our date night away from stress and kids.
After we paid for our dinners, we got our plates and found a table in a not so crowded section. Things were o.k., although we had to wait over 15 minutes for a child size piece of steak, we were for the most part o.k.
And then came and sat 3 grown men directly behind me, and it began. They were so loud that I could not hear my waitress, there were staff preparing food behind the buffet screaming back and forth with them...at one point a staff with a chef's hat came and joined them.for a seat at their table. I must add that these men were speaking Spanish, so no-one could understand anything being said as they were laughing and yelling causing a scene. So we got up and moved across the room for coffee and carrot cake.
I refused to let my time and travel to be wasted, or my $37.00 for our dinners and drinks either.
We never once saw management and even after talking to the waitress about it, never even got an apology. I don't expect anything in return, but I won't be going back anymore either .
It's a shame that nothing was even said to us. The buffet was underfilled, the place was packed and the atmosphere was awful.

I freshia McCormick went in to Stockbridge ga store to eat with my family and I sat with my food I took a bite of mac and cheese and got a nasty chemical tates in my mouth only to end up at hospital with a lergic reaction from either the spoon of mac and cheese bit o can get it was the spoon my lips are burnt and tounge throat the manager paid for my meal bit he thought it was funny also I didn't and don't i plan on getting a lawyer for this so it would be great if you contact me first I have pictures of my lips and tounge if need them my number is [protected] sorry i have to involve a lawyer but i fill like he only paid my bill so I didn't report it cause he laughed at me as I'm telling him not professional at all

To whom it may concern,
We were at your establishment in Port St. Lucie, #2639, on the morning of Friday June 30th. Overall the breakfast was very good but I want to let you know the biscuits were not up to Golden Coral standards. They were small, flat and hard. I am not one to complain but even the manager stated that he has had them thrown at him after customers have complained. He has commented to his supervisors about the complaints from other customers but nothing has been done to correct this problem.
PLEASE BRING BACK THE SOUTHERN STYLE FLUFFY BISCUITS!
Thank you

My family attempted to visit GC. We walked in the food smelled great! We went to sit down and there was a roach! My husband stepped on it but we could not stay there to eat it was totally uncomfortable and disgusting. I am standoffish about going to any Golden Corral now! The manager did give us our money back but he acted as if it was just a roach! Please have someone check it out.

My family and I went to golden corral for breakfast yesterday around 1045 am. We saw a poster that read "steak and eggs" . My husband, due to religious beliefs does not eat anything containing pork. So when we saw the advertisement for the steak and eggs we knew he would have something to eat as well. Or so we figured. We were told steaks are not made until after4. We frequent golden corral for dinner but have never been for brunch. Anyways because we have never seen eggs during dinner time we simply asked the woman if steak isnt made until after 4 why does it advertise steak and eggs because if eggs are not made past 4 and steak vice versa when DOES steak and eggs apply
Naturally we were frustrated but mors important hungry so i ask if we could pay am extra amount for a single piece of steak. My husband is a larger man and needs meat with his meals. We were told we could not have steak no matter what . and thru this entire ordeal what perturbed us the most was the horrendous attitude we were given by the staff.. The woman was extremely rude the entire time. But to continue, at this point we were in a very akward position. We are all starving but now my husband cant eat because the only available choices are meats containing pork. So we tell the manager that we would like two instead go somewhere else where we can all eat as a family but we are told that because my daughter my son and I had already made a plate that my husband will be the only one able to be refunded so now we either pay $35 although we haven't ate yet with the exception of my daughter taking a few bites and then have to go somewhere else and buy another breakfast for everybody or we have to sit and eat in front of my husband while he sits hungry watching us. Due to the fact that we do not have very much spending money after bills are paid all we could do was option b i felt terrible and extremely uncomfortable trying to eat my breakfast knowing that my husband is hungry and is having to just watch us eat. I hurried thru and had the most unpleasant meal I've ever eaten. My daughter was in tears because she chose golden corral and she is only 9. She felt as if she did something wrong by picking this place bwcauae wveryone was upset and in a bad mood. It was a terrible start to our morning. I understand we misumderstood the advertisement but i felt like thry could have went about things im a much more pleasant way. Had the woman simply been kimd for example said maybe im sorry for the confusion or let us leave with a redund so that we vould eat together or at the vwry least validated our feelings instead if makimg us feel like we were the ememy. I was extreemly disappointed yesterday

Hello, I recently visited my local Golden Corral to celebrate father's Day with my family. I paid for a party of 4 and 3 drinks. I had a coupon for a free drink via my email for joining their club that stated it needed to be printed but if you cannot print please talk to the manager about honoring it. I informed the young African American lady Tamara H that was on the cash register that I had the coupon and she YELLED out "You can't get a free drink! We don't accept these coupons on the phone! The manager is not going to honor that" in front of a long line of customers. I was so embarrassed because i was following the prodigal per the internet information. She reluctantly called a supervisor out to confirm. The caucasian women didn't come to the register or address me directly. She instead YELLED "WE can't accept that and walk back to the kitchen". I spend almost $70 yesterday and I am angry about the store employee and managements lack of tack and overall bad customer service. I have been eating at this Golden Corral since it open almost 20 years ago at least once a month. i am familiar with all the old-timer servers who work there and love them. However, I will not be going back and wish I could get a refund because myself and guest was just disgusted. In retrospect I wish we had walked out but it was a holiday weekend and i was afraid of crowds else where. Thank you!

I recently was on vacation in Loveland, Colorado and we stopped in the Golden Corral off of Sculptor Dr. We ordered the buffet for all five of us. We had sodas with our dinners.

The salad bar was good, however the Prime rib and Steaks were horrible. When we asked for Medium well pieces we received medium rare or rare pieces and our meat portions of the meals were not great at all. I don't have my receipt at this moment, but for a $75 meal for 5 people I expected my meat to be cooked right and my family to be able to eat without wanting to get up and leave.

I would have spoken to a manager, however this location was super busy and I never even saw a manager come around. At every other location a manager has always checked with us during our meal. I was very disappointed and this was a our first night of our vacation in town. It was very disappointing.

I would have asked for a refund but really that doesn't change the fact that we ate a very sub par meal that was horrible. We could have bought any other dinner for that same price and it would have been better then what we ate that night.

My sister and I went to the Golden corral on Bobby Jones in Augusta ga today at 3:57 pm The cashier was very unprofessional she we were quoted 3 different prices for the buffet! She didn't want to wait on my sister and I so she told us to go to the next cashier ! My sister and I eat at the Golden corral about 4 times a week, but we have decided not to there anymore, Cashier was named Mrs. Grant! 😞