Good Day Sir or MaDame:
My name is Veda Gibson.acct#2904760271630. I purchased a small generator in 2023. It worked fine helping with providing light and power to charge my cell phones and car battery. Until the generator stopped working. In June of 2025, I took it to Advanced Auto and Todd offered to test it. He found that it was no longer working properly but couldn't provide a reason. He suggested that I visit another Advanced Auto location for a second opinion. Of course, I discontinued using it. The mechanic at a separate Advance Auto suggested that I purchase another AC charger cord. I found such a charger at Amazon. I had issues with the delivery. I wish to request another generator because I also had issues with the on/off button. Please advise me regarding this issue. Car insurance was not available to assist. Eventually, I surrendered the generator to a battery recycling garage. Please respond via my campus email which is [protected]@email.cpcc.edu.
V. Gibson
Claimed loss: $299.00
Desired outcome: I would like and need a new Generator with the correct AC charger and insurance coverage.
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