This site is ridiculous! 3 weeks ago I placed an order, when UPS tried to deliver it I was told it was not the correct address so instead of contacting me to deal with it, they sent the shipment back. After it'd been sent back I gave them instructions to just send it to the local UPS office for pick up but no, they tried sending it to the 'wrong' address yet again, meaning it's getting bounced back to them again. I can't even count how many times I've called, e-mailed or been on the live chat to them and they never give me a straight answer. They always tell me they'll check with their 'local partner' and get back to me within the next 24 hours, ha! They don't! I even asked them to give me their local partners details and I'd contact them myself but no, they assured me they'd get back to me themsleves. Idiots! I've requested them to keep my order once it gets back to them and give me a full refund but the 'cannot guarantee' a full refund. Now unlike some of the other reviews here, my order isn't perishable, nor was it really expensive, either way, I should get my refund. I will not pay for nothing but trouble for 3 weeks. Stay away from this site, it's a scam!