I will not pay for nothing but trouble for 3 weeks
This site is ridiculous! 3 weeks ago I placed an order, when UPS tried to deliver it I was told it was not the correct address so instead of contacting me to deal with it, they sent the shipment back. After it'd been sent back I gave them instructions to just send it to the local UPS office for pick up but no, they tried sending it to the 'wrong' addre...
Read full review of GiftsnIdeas and 36 commentscustomer 'service' agents barely speak english and telephone line keeps cutting out
Failure to deliver. Customer 'service' agents barely speak English and telephone line keeps cutting out. Same old lies about speaking with their 'local partner' to find out why they haven't delivered. By speaking with UPS it transpires the retailer (giftsnideas.com) voided the UPS order prior to collection.
Liars. Cheats. Scammers. Avoid at all costs.
past mother's day my order to poland with giftsnideas.com was not delivered on time
Past Mother's Day my order to Poland with giftsnideas.com was not delivered on time. When it arrived contents were spoiled.
3 weeks ago I ordered from www.giftbasketsoverseas.com for Father's Day, a bit more expensive but the order arrived next day and worth the money paid.
Ordered a holiday gift. Was 3 weeks late and I told them dont bother. Then they delivered a package with the picture attached when I paid $100. I complained and they dodged me over and over saying they would respond but never did. After constant contacting they offered a 10% discount. Unacceptable.
Order a birthday cake for next day delivery. Cake never delivered. Don’t advertise next day delivery if you can not fulfill. Say they have 24/7 customer support. No one answer phone calls, no one responds to chat messages or emails. Do not use this services your order will never be delivered
Hi,
I have ordered choco truffles cake frok giftsnideas whose delivery date- 23rd july 2022. And the delivery location-Glasgow UK. This is to inform you all that it didnt get deliver.. Please file a complaint and refund my amount ASAP…
My order number:-[protected]
Regards,
Juhi Dubey
The gift that i sent was not delivered yet and they are not responding
You guys did the most pathetic thing...
same order spoiled twice in a year and bunch of lies
last year u guys could not deliver and even did not reimburse the money...
Are u not tired of fraud?
this year the same thing happened.
I have many friend using your website.. surely will advise them to refrain immediately
I shipped flowers for my friend's birthday which were due to arrive Friday 18th January 2019. Nothing was received and money £50 was taken.
The company is giftsnideas.com and I now wish I had read the reviews before using them. My contact email is jaygord@gmail.com. My name is Mr J Gordon.
my order number is [protected] i just want to track my order but you have such a worst customer service who isn't bothered of the customer satisfaction and they don't even provide a prompt reply . such a worst service u people have
Order for Valentine's day was delivered two days late. The website promises 'On time delivery' and 'Refund if not satisfied'.
Contacting Customer Service via Live Chat is an impossibility (scam service). Mail conversation is very slow, and no answer to the questions asked, only sweet words and apologies.
Name: Ellen Hoey
25 Hooker St
Central falls RI 02863
USA
Recipient:
Ayane Umosa
Ishikawa uruma city
Okinawa Japan
( not full address)
You should be able to locate order
It was a fruit basket to be delivered on 5/8/18
Thank you.
I ordered on your website and got confirmation with my order number [protected]. It was supposed to be delivered on June 30, 2018 but you failed to do so. And the support agents in your live chat are ignoring my messages now. I need the refund of $70 since you failed to comply.
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Hi Gined,
I am sorry for not observing this website before. I am the Customer Service Manager for Giftsnideas.com. Firstly, we apologize for the inconvenience caused to you. We would like to resolve your problem.However we were not able to find your order number. We want to improve this and if your complaint still hasn't been answered to or looked at, kindly drop one more mail with your order number at our customer service id or call us at [protected], I will try my level best to fix these problems and try to ensure that the right action is taken.
We sincerely apologize once again for the troubles caused to you.
Thank you
Adam
Customer Service Manager