Giant Eagle GetGo — coffee (high energy mocha) mostly water - tastes bad.
Store # 3514 in Pickerington, OH. I was getting a high energy mocha and the machine started off with normal dark coffee for a second or two, but then pure-looking water for the rest. I've gotten these before but never paid attention to how it looked coming out. Told a worker but they said that's normal. Had to wait for it to cool down to taste it and it did not taste right. Like slightly flavored water - pretty bad. I drove to a different GetGo 7 miles away that had coffee and got the same high energy mocha. Watched it come out and it was dark coffee-looking liquid the entire time it was coming out of the machine. And this one actually tasted good. See pictures (light brown was the good one, the darker redish one was the bad one from this store). Desirable resolution would be to ensure that the espresso machine at this location is fixed and running correctly. And a full refund of $1.69 for the drink and $1.00 for gas.
Really love these drinks and the convenient location so would very much appreciate that this store gets their machine fixed so I can enjoy them regularly like I used to. Thank you!!