SUBMIT A COMPLAINT

Georgia Power Companystarting new residential service

I moved to a new address that Georgia Power services, upon calling Ga Power to set up new service, I was advised that I had an account that was $ 1000.00, and my deposit because of that would be $305.00. I explained I never had Ga power service and the information had to be incorrect but furthermore I'd like too go ahead and pay the deposit and get service ASAP, being I have children at the home without any power and it's warm and dark, it was asked I submit verification of identifying who I am, so I sent the rental agreement and my drivers licensee and explained I would not send my social security info via text or email bc that's not secure and that was the bottom line, I then was told that my power service would be delayed because I didn't send my social security card and there is not a location I can personally take that document to for verification so I'm still here without power.

Aw
Sep 30, 2019

Post your comment