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1.2 1614 Reviews

General Motors Complaints Summary

65 Resolved
1548 Unresolved
Our verdict: If considering services from General Motors with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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General Motors reviews & complaints 1614

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6:03 am EDT
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General Motors parts failure

Over the past couple of weeks, I have had to replace three out of four bearings / speed circuit failures. All services on the 2012 Equinox have been performed by the dealership (Classic Madison, Ohio) which included regular maintenance, new tires, etc.

07.17.2018 - Part [protected] bearing $534.15 - Left Front
08.04.2018 - Part [protected] bearing $566.84 - Left Rear
08.06.2018 - Part [protected] bearing $544.85 - Right Front

I would like a full refund of the cost for the three repairs and would like to have the fourth one replaced at no cost, since I am afraid that the last one will go at any time, since the first three have been replaced in a short span of time. The car has 110, 000 miles, which is not a lot over a six year period and the car has been serviced by the dealer for everything including routine maintenance, tires, etc. I have purchased several cars from GM, but I have never had this much expense or issues with a vehicle. My email is [protected]@yahoo.com or via phone at 440.477.4267. I have copies of the three invoices for the service repair, but was unable to attach the pdf. I can fax or email if you provide a number or email address.

Thank you.

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2:23 pm EDT

General Motors 2015 gmc yukon a/c blowing hot air and brake pedal got stiff

We own 2015 GMC Yukon SLE with only 42500 miles, on 7/13/2018 right after we dropped our 3 year old at daycare A/C started blowing hot air, outside temperature was +98F, I found out that many GM cars have same problem, and its either broken A/C lines or leaking condenser, in our case it was leaking condenser, fortunately extanded warranty was issued by GM and our truck got fixed with no cost to us
On 08/04/2018 when I was pulling to an intersaction and pressed brake pedal to slow down to my surprise brake pedal got stiff and truck just kept going forward without any signs of stopping, this is the moment I will never forget because I really thought that accident is unavoidable - I was getting closer and closer to the another vehicle, somehow I manage to stop my truck literally one inch from rear bumper of Dodge Ram,
it got towed to a local dealer for repairs, and again as soon as I went online I was able to find that too many people experienced same with their GM cars

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9:49 pm EDT
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General Motors low beam headlights

GM I am taking this time to file this complaint not only for myself but for the many owners of Cadillac SRX that has the same issues as myself. I am appalled as to why there has never been a recall on the low beam headlights This is definitely a safety issue as to night driving. Why must one invest all their hard earned money into a vehicle that can only be driven in the day. I am so afraid of driving due to putting myself and other lives in jeopardy . The Srx 2013 model is an unsafe vehicle due to their headlights and replacing the bulbs does not fix the issue. A recall is needed for this defect that would be the right thing to do.

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7:32 pm EDT

General Motors 2015 camaro ls

Bought a used 2015 Camaro LS from Victoria certified/Port Lavaca Chevrolet in 02/2018 since then the clutch has completely went out. I took the car to Partners Chevrolet in cuero, Tx who said it would be $2400 to fix. I explained I just got the car and Scott mentioned it being that I just got it the clutch was already bad. so, I called the dealership where I bought the car spoke to LLoyd the service manager. He referered me to General Motors directly which I made several callas and after several days spoke with Jordan a Sr. Advisor who stated that GM will not help me with repairs. Now, My Grandfather Dallas N.Marshall DOB 07/10/1928 worked for the grad blanc location for over 30 years and he is deceased but I honestly feel that some sort of assistance should be provided considering I am his grand daughter and I literlally Just got the car. Id be satisfied with the labor being covered and I will pay for the parts but a $2400 expense on a 3 year old car is just ridiculous I feel that the dealership ripped me off and now I am stuck with a $465 car payment and a car that doesn't run. I am a single mother of 2 I work2 jobs to get by and I am a Graduate student. I am doing the best I can and this is supposed to be a good quality reliable means of transportation for myself and my children. I ask General Motors to please reconsider this matter in helping me with these costly repairs so that no further escalation is needed and I will have my car to use for woirk and to take my kids to school.

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7:35 am EDT

General Motors chevrolet tahoe and buick lacrosse

I have been a GM fan for a long time, beginning with a 1965 Pontiac GTO. Most recently I have been driving Tahoes and now I own a LaCrosse. My major(only) complaint is with the coating on the steering wheel covers - the ones on the left and right spokes of the wheel where the various control buttons are. The coating bubbles and eventually peels off, creating a very ugly appearance. I replace the ones on my last Tahoe, at a cost of about $200-$300 because I was using the vehicle to transport people and it became very unsightly.
I am wondering why this condition occurs and what can be done to fix it. Thanks for your response.

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1:03 pm EDT

General Motors credit reporting mistake not corrected

GM Financial has damaged my credit. From August until November of 2016, GMF reported to TransUnion, Equifax and Experian that I was "on time" with my payments for a car loan, HOWEVER, GMF reported I was late in December 2016 and January 2017. For a loan supposedly opened in August 2016?
Trouble is: I DID have a GMF loan in 1994 and it was paid off a DECADE ago!
I found out the VIN for the car in question. It was involved in a California "lemon law" lawsuit! GMF was forced to take it back! BUT best of all: I was NEVER in possession of the vehicle in question... EVER. I NEVER even physically touched the vehicle in the erroneous GMF report!
Plus, I NEVER paid GMF on the loan they were reporting! This was NEVER my loan! The report that I was "on time" with payments was incorrect also, again, I NEVER paid GMF on the loan they were reporting to the credit bureaus!
I did and still do have a loan from a CREDIT UNION, for a car of a completely different YEAR and manufacturer than GMF claims!
I opened that one and ONLY vehicle loan in the SPRING of 2016 with a CREDIT UNION, not GMF. I never asked GMF for a loan on my car, I applied with my credit union ONLY! I have not owned two vehicles since a divorce in 2014.
TransUnion has removed the erroneous GMF report from my credit report, however the other two "clown" credit bureaus refuse. GMF is of no help.

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3:16 pm EDT

General Motors drivers side rear brake caliper

I own a 2016 Chevrolet Colorado LT, I bought it and the extended warranty from Wetzell Chevrolet in Richmond Indiana and I personally changed the braked pads on it (all around) a month ago at 75, 000 miles, then 2 days ago I heard a strange squelching noise coming from them, after removing the drivers side rear wheel I then proceeded to remove the brake caliper to check the pads and found part of the caliper had broken off ( looks like black plastic instead of steel)and was wedged between the caliper piston and the back of the pad. Now I've had to order a new caliper from said dealer and have them install it because they wouldn't cover it. Bad design on how the caliper was manufactured and built, this should never have happened at that stage in the trucks life, I'm very disappointed and have been a GM only person for over 42 years, I have no other vehicle to drive until my truck is repaired and if that rubber boot on the caliper piston starts leaking brake fluid while I'm driving things could go south in a hurry (especially if I had to make a quick unexpected stop at highway speeds). I suggest you do your part GM and take care of a loyal customer and pay for said repairs. Thank you, Roger Jenkins [protected]

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11:55 pm EDT

General Motors cadillac of novi service center

I have leased Cadillacs for decades now. I currently drive a 2018 ATS. I took it in for an oil change and a factory recall. Cadillac of Novi service area gave me a loaner car. I returned the car the next day and I didn't know m son had placed a bin full of personal items such as his high school diploma, pictures and other important papers. The service area did not check the trunk and loaned it out to another customer. We never were able to find my sons belongings. I called Mike in service 4 times and he didn't return my calls after I told him what happened. The manager called me back letting me know they cannot find them and it's my fault. I disagree

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12:40 pm EDT
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General Motors product of the 2015 chevy impala / engine

I purchased a 2015 chevy impala back at the end of 2015 for almost two yeas I never had a problem with this car. as of July 10 2018 my car stalled twice on me both while I was in middle of driving and at a light. I noticed that the auto stop was having a hard kick back when the car started back up the check engine light was on, so when I took the car to the shop they claim that some valve was closed so they fits that. but I noticed that after I got the car out the shop the auto shop was still messing up but the check engine light was not on so I didn't worry until today the car stalled again this time I had to step on the gas pedal. after looking up the recalls on this car I found out that someone else had this same problem around the same mileage my car is. GMC need to fits this problem with the hesitation of the engine and auto atop.

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12:23 am EDT
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General Motors formal complaint about customer service

I as a customer would like to express my dissatisfaction with Chevrolt in Doha, Qatar. First of all I would like to introduce myself and explain the issue that I am having with the car and the dealership. I am a very unhappy customer and never expected to be treated in this way. My name is Abdul Ghani Mazloum, on August 25th 2016 I have gone to the dealership of Chevrolet and took it in for a sercive check 2011 Chevrolet Cruze. On August 25th 2016, I started having problem with the heat indicator of the car. The level of heat keeps raising. Therefore, I went back to the Al Jaidha dealership of Chevrolet. They recommended to take the car for a check. Nonetheless, I have paid QAR 840.0-/ which equals to $ 230.71-/. After the car has been checked, everything is okay. On September 21st 2016 less than a month, the heat indicator started to rise again which effected the radiator. I found out that there's a leak from the radiator, but it is not any ordinary leakage, it was leaking hot liquid. It was nice of them to take the car in and fix without any charges.
In addition, on October 24th 2016 once again the heat indicator raise and hot leaking from the radiator. Therefore, the staff at the dealership has suggested either to take out the engine and clean or place a brand new engine. Which will cost me around QAR 10, 000.00-/ which equals to $ 27646.50-/. I as a customer had objected to what they have suggested. I took in the car for inspection to see if everything is okay. Therefore, I paid for the service. It is not my responsibility to pay for the two times that I have taken my car in. This shows their car service is really not good and therein for the money. The reason I am mentioning this because the same issue had appeared more than once. I ended up taking this issue through the court. After one year and few months, the court came to the conclusion of the service at the Chevrolet was not being professional and the service should have taken into consideration to look into the car and made sure everything is good. Nonetheless, the court amended for Chevrolt to pay me QAR 25, 000.00-/ which equals to $ 6, 886.25-/ and other chargers for the car.
To finalize the court decision, The car was taken into a service check under supervision of the court's technication. This shows, if the dealership is doing the right thing to the car. This being said, the technication took the engine out and checked if the problem was from the engine. Upon picking up the car from the dealership, they told me that there is still service bill aren't paid and I must pay it. I as a customer should not be responsible to pay for the service fees as the court demanded the company to take it in and made sure everything is good and write up a report.
In the month of May 2018, I have received a phone call from the dealership. A man with an Arabic Lebanese accent. The staff was so rude and very impolite. His exact words were, what you have done won't effect the Al Jaidha dealership. Also, the fund that was given to you by the dealership won't affect the company. The number was an office number +974-[protected]. At the end, I have called the number that is provided for any customer service and complaints which was an Egyptation number. I called and filed for a complaint and no one has taken any action.
To conclude all this, This is the worst customer service that I have received from the company. The staff at the Chevrolt are not professional and have no experience in how to deal with situations. I was and still furious mad with what's going on. I was involuntary to take this issue to the court and to get my rights from them. As they have treated me very rude and unprofessional. Also, how the staff had called me out in inappropriate ways. Nonetheless, I hope you take letter into consideration and take time to think of the issue that I had with the Chevrolt.
I understand that you are required to respond formally to my complaint. I shall follow up this letter if I do not hear back from you by one month forward. In the meantime, if you need any further information from me, please +974-[protected]/ [protected]@icloud.com

I look forward to hearing from you in the very near future.

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12:09 pm EDT
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General Motors opel service center - egypt - cairo - new cairo branch

came to the branch of new cairo - opel service for my car to be serviced for 20km distance.
During the delivery the car by end if the day i found a destroyed part in my hood and the branch didn't mention it and i tried to complain no one promised me anything and sent me home without support

I asked to meet the branch manager Ahmed Ali, he didn't came up claiming that he had some meeting even after the customer care manager Ahmed Salah informed him

They keep inform me to leave and no one is available to finalize the issue. I'm still in the branch and employees left me with no support.

I'm feed up with this bad service even after two previous incidents with my previous car
‘ one with full gearbox - another with left mirror.

I need your help in that issue since I don't accept this

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5:31 am EDT
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General Motors a/c

a/c blowing hot air. Leak in condenser. faulty condenser. Truck has 76, 000 miles. VIN#3GTP1UECOEG134922. GM is aware of this problem in their a/c system on 2014 Sierra pu. Dealership says parts are not covered on the factory warranty. I need a satisfactory resolution to this problem. I as a devoted GM customer I deserve a full repair of this system.

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Update by barryjohnson
Jul 31, 2018 5:33 am EDT

Am waiting till I get resolution from GM before I have defective components replaced.

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5:49 pm EDT
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General Motors 2014 chevy equinox

9/15/17- Purchased 2014 Chevy Equinox, also paid $2500 for an extended warranty with CNA National

7/18/18- Vehicle just shut off while driving for maybe 10 minutes. It felt as if the battery had died. Please note I had no other issues prior to this with the vehicle. Tried to start it, and it sounded as if someone was playing the drums under my hood. Pushed car to safe location, and went home for the evening.

7/19/18-I got a ride to the vehicle with hopes of it starting. Same thing happened. So, I reached out to my warranty company (CNAN) and was told that I can have the vehicle towed through their Roadside Assistance to a repair shop of my choice, and once an estimate was prepared, they would pay over the phone with a credit card. I had the vehicle towed to Quality Buick GMC in Alton, IL.

7/20/18-Received a call from Quality that timing chain was busted, along with several other items, and engine was full of sludge. They stated I was still covered under GM Powertrain warranty and they submitted all of the information to GM, and got me a rental through Enterprise.

7/24/18-Received a call from Quality stating that GM declined repairs, and now extended warranty company would not pay for the rental I had for days. I contacted GM and requested a supervisor to discuss options. Supervisor stated that they would review case and contact me within 2 days. With the vehicle having under 100, 000 miles, she didn't see any reason why they wouldn't cover it. She asked where the vehicle was located and I started Quality Buick GM in Alton, after searching their database, she said they were not certified to do the repairs, and the vehicle would have to be towed to another location. She reached out to Jack Schmitt in Wood River, and also as a courtesy, reached out to Chevy Roadside assistance to do a Dealer to Dealer transfer at no cost to me. I was very grateful for that. She said the roadside assistance company would reach out to me within 20 minutes, and gave me a number to call if they did not. 45 minutes went by and I called Chevy Roadside Assistance to follow up on the transfer. Of course, they had no information, and was not eligible for the transfer. I contacted GM Warranty again, and they said she was not allowed to do that, and there was nothing they could do at that moment, and case was re-opened and pending investigation. Reached out to CNAC (extended warranty company) and Roadside Assistance wasn't available with them either until 7 days from last time used. Frustrated, I hang up, and look for other options online. I received a call from Allstate Ins. that they were attempting to pick up the vehicle, but there was a $300 balance with Quality Pontiac before vehicle could be transferred. They stated they were called out by Chevy Roadside Assistance, who just told me they had no information for transfer. So, I reached out to Quality for information on balance owed. They stated $100+ for opening up the engine, and the remaining balance was for the rental. Also, vehicle would not be released until balance was paid. I explained to them that GM Warranty needed a Certified Dealer to estimate repairs, and they informed me they are a certified dealer. I called GM Warranty back to let them know what was going on, and they said the other person I talked to must be new, or not know what she is doing, because Quality is a certified dealer. I would only be getting charged more money by having another dealer open up the engine to do the estimate. I explained to them I would be leaving the vehicle at Quality, and gave them the contact info for the service department for investigation on repairs.

7/26/18- Received a call from GM Warranty that repairs would not be covered due to it not being a manufacturer defect. That was their final answer.

I spoke with 2 different service departments, Quality, and Jack Schmitt and they stated there is no way the sludge in the engine could have been caused in the 10 months I've had the vehicle. Oil changes were always done on time, and I have proof of that. So, how it is that I now have a car with $6000+ damages, and a 14, 000 balance on, $600 balance for rental + Quality doing estimate.

Posted on Social Media and other sites to learn this is an ongoing issue with this vehicle, and several other people have the same issues, some even involved in a class action lawsuit.

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3:26 pm EDT
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General Motors front end locking up / dealer not fixing the problem

I have a GM Certified 2013 Impala with about 78500 miles that I bought for my wife in 2016 I believe. In the last year the front end starting locking up everytime she made a turn. The only way she could complete her turn is slowing down then finish her turn. I took it to A GM Dealer (Sims Chevrolet in Clio Michigan) But was told that since they could not recreate the problem they could not fix it. I was told when I picked it up by a service write up person that it could be a power steering issue. My wife also said that from time to time the traction control light comes on. When my wife took it back a secord time she told the same service write up person that I was told that it could be power steering but she told her that he doesn't know who told me that but doesn't know what they were talking about. I just would like this fixed, before she gets in a serious accident because she can not complete a turn.

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8:51 am EDT

General Motors chevrolet (chassis no. kl1pm5d50bk163543) - service is poor

Dear Sir,

This s to complain about my vehicle that has been sent to your Service Center in St No. 24, Ind'l Area, Doha, Qatar for 3 times in almost every month (25 Aug, 21 Sep & 24 Oct 2016) but my vehicle's condition gets worse. Then the last time they checked they told me that the engine needs to open and it would cost me much, around USD5000.

I refused for their proposal as the cost is much and it is not my fault as I have been going to the service center several times but only to find out that the engine has a problem.

I have filed a complaint at the Court of First Instance and the Judge had sent the Technical Expert to check the vehicle, he opened the engine and he made a report that the fault is the company's mistake as they should have discovered the problem from the very beginning. I won the case last 30 May 2018 and as per the decision, the Company has to pay me around USD7128.

Last 9 May 2018, I received a call (+974 [protected]) at around 4pm from Jaidah Company and told me even If you won the case still you are nothing and the company will not loss anything. Do whatever you want, he added. He was very rude when he talked to me and he has a Lebanese accent. Also, this is to inform you that have placed a complaint regarding this rude employee who called me through your hotline no but, I was never informed of the development of the case.

I have sent a letter via QPost, asking to get my vehicle back but, there was no response.

After I have received the decision from the Court. I have come to the Service Center to get my vehicle but, I saw that the engine was outside and If I would ask them to put it back they will charge me of it. Just today, I again went to my vehicle and noticed that it is very dirty, engine is at the back and tried to take picture they have stopped me aggressively as it is not allowed, they said. I thought, the very reason why they have stopped me from taking picture of my vehicle is because they are hiding something that would cover their criminal act done on my vehicle.

This incident made me upset because of the Customer assistance provided to me. I have a high regard with your company but this incident gave a major impact to me, a lot of my time has been wasted for almost 2 years.

Thus, we would like you to kindly look into this as I do not want this incident will happen to me or to anyone of your client in the future. Please take necessary actions at the earliest as I need my vehicle back.

Hoping for your positive and affirmative response on the above request.

Respectfully yours,

ABDULGHANI ADNAN MAZLOUM
Mob. No. +974 [protected]
Email: [protected]@icloud.com

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4:21 pm EDT
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General Motors parts for 2016 acadia denali

On June 28, 2018 I took my vehicle to the local dealer because an engine light was on. Diagnosed as an 0xygen sensor and part was ordered, not in stock. When the mechanic completely checked the the vehicle on July 2 he discovered a leak in the power stealing line and problem with bracket. These items were ordered on July 2. Took a week for the oxygen sensor to come in. Well it is June 27 and I still do not have a Part. Have contacted by phone and Tom could not tell me anything. He does now where parts are mad, where the processing center is, and where they will be shipped from. On 7/16, according to the print out from the dealer the part was received at a processing Center and the expected time to ship was the week of 7/16. On 7/23 the part was in transit to a shipping facility.

Well tomorrow it will be a month. This is the most rediculous thing I have ever heard of. No one can tell me where the part is and how long it will be before I get my vehicle. I have been a GM customer continuously since 1971. My husband and I have purchased truck, Cadillacs, Corvette, and Envoys and Acadias . I cannot imagine I will ever purchase another car from General Motors.

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Update by Marsha Riddle
Jul 27, 2018 4:32 pm EDT

Did not check spelling but I am sure you get the problem. Are the parts coming on a slow boat from China? Or a covered wagon from somewhere in the USA!

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9:37 pm EDT
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General Motors service delay that is excessive

Alan Pierson broke down near Marshalltown, Iowa waited two weeks for high pressure pump for his Duramax diesel which did not fix the problem. Limped back to dealership and was told all eight injectors needed to be replaced. Another extended period of time was needed to replace the injectors. Then another four days to get some gaskets was added to the incarceration and the time to complete the fix has come and gone, again. The dealership, Clemons, in Marsahalltown, Iowa has held the Piersons hostage for going on eighteen days. I need to know the amount of ransom that needs to be paid to get them released and on their way home. I cannot remunerate the number of malpractice incidences that have occurred in the almost three weeks that the Piersons have been forced to endure by the malicious acts of Clemons Motors in Marshalltown, Iowa. They need to be rescued ASAP.

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8:22 pm EDT

General Motors my 2014 gmc sierra 1500 sle crew cab

Im really frustrated about the quality of the product that you are releasing to the consumers. My truck is a 2014 and already I've had to replace the AC lines due to the fact that they leaked at the factory welds, have had to replace my front brakes at least 5 times now due to the calipers dragging, my paint is peeling off at the rear doors next to the windows on both sides, and just today I had to pay to have the AC condenser replaced due to a defect in the craftsmanship of the parts. I am American ALL the way but [censored] if this keeps up there's no doubt I will look elsewhere besides GM products. I dont like to piss money down the drain because I work too hard for it especially these days with the cost of everything. I feel that GM should definately reimburse me for these problems as they are not of my doing. I've had this truck new since Sept 2014 so it has not even been 4 years yet.

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4:49 pm EDT

General Motors 2015 yukon xl air conditioner malfunction

I have a 2015 Yukon XL, that I just bought a couple months ago, where I actually traded in another 2015 Yukon XL for the current one. After having this vehicle for about a month the air conditioner started blowing hot air. When I took this in to be looked at, the shop told me it was going to require a new Compressor, new Condenser, new belt (which had broken), and large amount of labor, totally $2600.

I was not only flabbergasted at the enormous cost to have this fixed but also the fact that I was even having this happen to a 2015 vehicle. Of course, there is no longer a warranty on the vehicle.

I have researched this a great deal in the last 24 hours and have found that this issue is extremely common, so much so, that I can't believe there has not been a recall on these issues [protected] air conditioners GMC).

This needs to be addressed in some fashion by GMC. Until it is addressed I will cease the purchase of any more Chevy vehicles, and that I difficult for me to do having been buying them for the better part of 20 years.

Chris Jenkins

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10:40 am EDT

General Motors 2018 chevy equinox

Traded in my 2015 Equinox (which I loved minus the 4 cyl) on the 2018 Equinox on January 31st. (Actually leased another one on January 30th. My bad.)
Took it on a trip to Louisville, 3 hours away, hauling friends and 3 road bikes. It broke down on our way home. Just lost propulsion going 75+mph on I71. Got towed to Cincinnati, and had to have someone come to Cincy to pick us up. Dealership "fixed it" by Tuesday evening, and we had to drive back to Cincy the following weekend to pick it up. They said it was the crankshaft position sensor.
Took it on another road trip 4 hours away, a few weeks later, and it was fine.
Then went to take it on another road trip a month later, to Muncie, IN, 3 hours away, with my friends, and again, 3 road bikes, and it does the exact same thing as soon as we get to Muncie. GM roadside was useless getting us a rental. Got it towed to a dealership in Muncie, and had to get a ride home with someone else that was there with us. (Luckily they had a reliable big car that was able to haul 3 more people and 3 more bikes.)
This dealership called GM since this was the 2nd time the same problem happened, and GM said they don't have a fix. Said they have engineers working on a program to resolve this issue, but don't have a fix for it, so they told the 2nd dealership not to replace the part. Said to just check the wires because it just keeps losing connection with the engine. So basically it's just a matter of time until it happens again. And again. So now we have not 1, but 2 of these Equinoxes sitting in our driveway, and can only REALLY drive one. Unless we don't mind being broke down somewhere again. And we don't even feel reliable in other one now either.
The broken down one has 6200 miles, and the other one has 6600. Bought new vehicles for all of our traveling so we wouldn't have to deal with car problems and feeling like we don't have a reliable vehicle, and now here we are, in 2 new vehicles that feel completely unreliable and we are just waiting for the next break down and hope it doesn't cause a huge serious accident.
We have filed a claim with GM, but it took a week to hear from them, and even then, we had to call them because the ticket got escalated to a manager, and they never called us back.

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General Motors In-depth Review

Company Overview: General Motors (GM) is a renowned American automotive company that has been in operation for over a century. With its headquarters in Detroit, Michigan, GM has established itself as one of the leading manufacturers of automobiles worldwide.

Product Range: GM offers a diverse range of vehicles, catering to various segments of the market. From compact cars to SUVs, trucks, and electric vehicles, GM provides options that meet the needs and preferences of different customers.

Quality and Reliability: GM is committed to delivering high-quality and reliable vehicles to its customers. With stringent quality control measures in place, GM ensures that its vehicles meet the highest standards of performance, durability, and safety.

Innovation and Technology: GM is at the forefront of automotive innovation, constantly integrating advanced technologies into its vehicles. From cutting-edge infotainment systems to autonomous driving features, GM strives to enhance the driving experience and stay ahead in the industry.

Customer Service and Support: GM prioritizes customer satisfaction and provides excellent customer service and support. With a wide network of dealerships and service centers, GM ensures that customers receive prompt assistance and maintenance services for their vehicles.

Pricing and Value for Money: GM offers competitive pricing for its vehicles, providing customers with value for their money. With a range of financing options and attractive incentives, GM makes owning a quality vehicle affordable and accessible.

Environmental Sustainability: GM is committed to environmental sustainability and has taken significant steps to reduce its carbon footprint. With the introduction of electric and hybrid vehicles, GM aims to contribute to a greener future and promote sustainable transportation.

Safety Features: GM prioritizes the safety of its customers and incorporates advanced safety features into its vehicles. From advanced driver-assistance systems to robust structural designs, GM vehicles are equipped to protect occupants and prevent accidents.

Reputation and History: With a rich history and a strong reputation in the automotive industry, GM has established itself as a trusted and reliable brand. The company's legacy of innovation and quality has earned the trust and loyalty of customers worldwide.

Financial Stability: GM has maintained financial stability over the years, ensuring its ability to invest in research, development, and manufacturing. This stability reflects the company's commitment to long-term growth and sustainability.

Market Presence and Competitiveness: GM has a significant market presence and remains competitive in the automotive industry. With a strong global footprint and a diverse product range, GM continues to attract customers and compete with other leading manufacturers.

User Reviews and Ratings: GM vehicles have received positive reviews and ratings from customers worldwide. Users appreciate the performance, reliability, and features offered by GM vehicles, making them a popular choice among car buyers.

Awards and Recognitions: GM has been recognized with numerous awards and accolades for its vehicles and contributions to the automotive industry. These accolades highlight GM's commitment to excellence and innovation.

Social Responsibility Initiatives: GM actively engages in social responsibility initiatives, focusing on areas such as community development, education, and environmental conservation. Through these initiatives, GM strives to make a positive impact on society.

Partnerships and Collaborations: GM collaborates with various organizations and partners to drive innovation and address industry challenges. These partnerships enable GM to leverage expertise and resources, fostering growth and development.

Accessibility and User-Friendliness: GM prioritizes accessibility and user-friendliness in its vehicles. With intuitive interfaces, ergonomic designs, and advanced connectivity options, GM ensures that customers can easily navigate and enjoy their driving experience.

Warranty and After-Sales Services: GM provides comprehensive warranty coverage for its vehicles, giving customers peace of mind. Additionally, GM offers a range of after-sales services, including maintenance, repairs, and genuine parts, to ensure the longevity and performance of its vehicles.

Online Presence and Digital Experience: GM has a strong online presence, offering a seamless digital experience to customers. Through its website and mobile applications, customers can explore vehicle options, schedule test drives, and access information and resources conveniently.

International Expansion and Global Reach: GM has a global reach, operating in various countries and expanding its presence internationally. This global expansion allows GM to cater to diverse markets and meet the needs of customers worldwide.

Future Outlook and Growth Prospects: GM's future outlook and growth prospects remain promising. With a focus on electric and autonomous vehicles, GM aims to lead the industry's transformation and continue delivering innovative solutions to customers.

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Website

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