General Motors review: 2016 Chevy Silverado 1500

We are demanding immediate action regarding a serious safety failure involving a 2016 Chevrolet Silverado purchased just five days prior to a crash.

We put $2,200 down on this vehicle, with a total purchase price of approximately $18,000. Within days of purchase, the traction control system engaged in a manner that caused a loss of control, resulting in a head-on collision with a telephone pole.

This incident resulted in injuries requiring hospital evaluation and X-rays. The outcome could have been fatal. Additionally, a dog inside the vehicle was also placed at risk and may require veterinary care due to injuries sustained in the crash.

After the incident, we discovered that a known recall involving the Electronic Brake Control Module (EBCM) for this vehicle was never completed or serviced, as reflected in the Carfax report. This is a critical safety issue directly tied to braking and stability systems and may have contributed to the crash.

A vehicle with an open safety recall affecting core control systems should not have been sold or allowed to remain in operation without resolution. This failure raises serious liability and safety concerns.

Given the circumstances, we are demanding:

Full replacement of the vehicle
A formal investigation into the unresolved recall
Immediate response from Chevrolet regarding resolution

We are prepared to provide all documentation, including purchase records, recall history, and medical records. If this matter is not addressed promptly, we will pursue further action through legal counsel and appropriate consumer safety and regulatory channels.

We expect a response without delay.

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