The complaint has been investigated and
resolved to the customer's satisfaction
GAPreturn policy

Gap has recently changed their return policies which are utterly crazy and make no sense. Gap Kids and Baby Gap are all in one store. If you purchase an item from the baby section, you get 60 days to return the item with a receipt. However if you purchase something from Gap kids, you get 30 days. After 30 days, you get nothing. DO NOT BUY FROM GAP ANYMORE!!! If the item doeesn't fit your child, they will not let you return it or even get store credit. I will NEVER BUY ANYTHING FROM GAP AGAIN! I will never buy anything from a gap store again.


  • Re
    retailwhiners Jul 14, 2010

    Thank you! We retailers don't need anymore customers like you! You are one person so will not hurt their business and I am sure brought in a worn dirty item you had for 6 months and tried to return it. So good for them! So sick of the whining.

    0 Votes

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