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GameStop review: .com vs store pricing on in store pick ups/ call wait time

R
Author of the review
1:15 pm UTC

Ive emailed you. Ive called you. This is absolutely rediculous. Im on hold for over an hour. I drove 230 miles round trip to be told by your manager that he doesnt have to honor tbe.com price. His prices are his prices. An entire day to be told I couldnt have the items I wanted at the price your website and every other game stop has them priced at. Why

Cancellung pre orders, not renrwing my pro or sons pro membership. Taking over 400 dollars worth of merchandise back to the 7 locations ive visited in the last 3 days.

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