GameStop

Hello. I am writing today to let you all know that Gamestop has gotten even shadier in recent times. Has anyone else had the experience of trying to return a new game they purchased, but couldn't do so because Gamestop sold it to you out of the plastic and they dont accept returns that way? How shady is it that they have begun unwrapping NEW GAMES and slapping the "New" sticker on it, selling it at full price, and then REFUSING to take the return because its "been opened"?

One of the guys at the location I went to let slip that at his location they even put "used" games that they take on trade or sale into newer looking boxes and putting a "new" sticker on the box to sell at higher prices. Location is Bassett Mall in El Paso Texas. I went today August 29, 2023 at approximately 2:30 p.m. Dont remember his name, but he was an asian looking dude with glasses working the register. Not the guy wearing a blue collared t shirt.

All I wanted was to transfer the money I had spent on that particular game onto another game that I wished to purchase through Gamestop, but because they argued with me and gave me a hard time about doing so, because it was unwrapped and even though it had the sticker on it clearly untampered with, I decided to take my money elsewhere. I had to go back to the original location I purchased it from and get my money, and was able to because that guy was an assistant manager and knew how to treat customers, but I did not put the money down to buy the other game I wanted. They lost that transaction and who knows how many others from me. Lifelong ADULT gamer here, with disposable income. As long as Gamestop is unwrapping their new games before sale, I will not be shopping or trading there.

There has to be something that can be done about that. Even without reselling used games at newer prices, unwrapping the games and selling them like that so they can refuse returns is SHADY AF