G2G review: Withdrawing money

I am having troubles withdrawing money since 7/5/2025. Recently I thought to sell stuff on g2g.com and it was a success, sold 500€ worth of items and was quite happy to be able to make money that swiftly and a nice amount within days. That was until I had to verify myself, every other detail went nicely and easily. Then came the POA (proof of address). I couldn't possible send them any "utility bills" or such as requested as I don't have a credit card nor a bank I could use for buying stuff online as all my monry was always in my wallet (parents never let me make one even though I'm 19 now. So I thought why not send documents of my house where I live in, that was too old and was "altered" apparently, even though it had my full name and address as requested. Then I got a letter, luckily, from a bank called Swedbank which I had an account in and sent them a picture of the letters they sent me which could only be collected if present on the location with your ID and signature. The receipt was also a nice touch of proof that I did actually visit and the date was on there too. So I had now everything I needed as proof of address right? No, they — as always, sent me the same message (the requirements and nothing else) without ever explaining or sending me a real message, like explaining my situtation to a wall. The "support" they have is non-existant. Legally I have proved my address and shown what I can to receive the money I made, they are holding my money behind a wall, refusing to provide me with explanations nor access to my money.