Furniture Stores Featured Reviews
Coco Furniture - Dishonest & fraudulent
Coco Furniture is a manufacturer of contemporary furniture based out of China. I happened upon their site and contacted them to see if they sold directly to consumers. The saleperson was named Victor Young, and he told me I could order as much or as little as I wanted to order. Mr. Young was very responsive at first. He incentivized me to wire the funds by...
Read full review of Coco Furniture and 9 commentsDufresne furniture - sectional leather sofa
We purchased a leather sectional 1 year ago after three months the colour started to peel away the company repainted to affected areas and returned it to me again a few months went by same thing they told me this was classed as normal wear and tear and told me the company would not take back the sofa but they would repain again the areas affected this sofa...
Read full review of Dufresne furniture and 5 commentsWG&R Green Bay - Terrible extended warrenty (Ultra-Shield)
I purchased a sofa, love seat, and recliner from WG&R in Green Bay. The sales associate sold me the Ultra-Shield warrenty stating that any stain, rip, etc. would be covered by the company. About a month passed...Somehow, I dont know, there is a 1" rip in the face of the cushion of the sofa. I called WG&R and they said that I should get in contact with...
Read full review of WG&R Green BayBerkline - Delay in manufacturing
I ordered theater room seating from Berkline in mid-September 2009. I was told it would take 6-8 weeks for them to manufacture it and deliver. Three months later, I am still waiting. They keep coming up with various excuses, i.e., waiting for parts, bad economy. Their new estimate is January 15 but I'm sure they will come up with another excuse when the...
Read full review of BerklineEverything Furniture - Illegal business practices
I submitted a purchase online with this company located in Corona, California. They charged my credit card immediately but I heard nothing from them. One week later, I inquired regarding the shipping date, to be told that the kitchen island that I had ordered was on back order and would not be shipped for over a month. I requested by email and telephone...
Read full review of Everything Furniture and 7 commentsStratford Company division of Caye Home Furnishings - Not complying with warranty
We purchased a Stratford Upholstery sectional new in April of 2009. Shortly after that, the upholstery started literally disintegrating (see picture). I contacted the store, which went out of business shortly after that. I contacted the company and have been corresponding with them via email. The company has refused refund or replacement. The company ha...
Rozel/ 4 nos leather sofas on steel frame - Misrepresentation
I bought 4 units of single-seater leather sofa from Rozel abt 2 years ago. It was advertised ( and is still being advertised ) as "full leather white with stainless steel frame". The problem started after a few month: the piping started chaffing and fraying exposing a black plastic cord within, which I had to keep pushing back in! Only later did I...
Read full review of Rozel/ 4 nos leather sofas on steel frame and 7 commentsStrictly Wood Furniture - Furniture paid for but never received.
They took money for the purchase of two sofas but never delivered furniture or refunded $3000.00 of my money. I complained to State of New York, Attorney General, FBI White Collar Crime, even paid an attorney to have lien filed (they ripped me off also, cost was $600.00 for nothing) and every "consumer" help I could find and NOTHING.
Read full review of Strictly Wood FurnitureBauhaus Usa - Do not honor warranty
A sofa I bought, which carries a lifetime warranty, broke. I purchased a living room set several years ago, but living alone, I literally NEVER sit in the living room. Over the summer, I noticed that one side of the sofa was sloping downward, resting on the floor. A friend helped me check the sofa completely, to find that the wood frame cracked and dowel...
Read full review of Bauhaus Usa and 2 commentsNorwalk Furniture - Damaged products
I have recently purchased $20, 000 worth of furniture from Norwalk Furniture and it was delivered to my home in substandard condition and damaged. At the time of delivery I was not home to inspect the furniture and I told Norwalk delivery that I would inspect the furniture with my sales rep the following day. Upon inspection, we (my sales rep and me) found...
Read full review of Norwalk Furniture and 5 commentsTamara L Paiva;DBA Tamara Paiva, INC.;DBA Paiva Designs - Took the money and did no work
I had known Tamara Louise Strobel Klimas Paiva for nearly 30 years. We had been estranged for the last few years when she made initiated contact with me. Tamara said she wanted to move back to Chicago and away from “the land of the hippies” as she referred to living in Boulder, CO. She said that she needed to have a reference in Chicago, and I was in need...
Read full review of Tamara L Paiva;DBA Tamara Paiva, INC.;DBA Paiva DesignsKey Sheen Industry Co. - Patio Furniture Set
Bought patio furniture around 26-30 months ago and ALL 6 arms on the chairs broke..Havn't been in hardly any sunlight, sits on patio, folded up against the house under a roof. But all arms broke in half on all chairs while sitting in them.
Read full review of Key Sheen Industry Co. and 3 commentsCindy Crawford - Summer HYDRA Sofa - Quality
After months of trying to find the perfect sofa that had a nice look, I decided to buy (2) of the Cindy Crawford Summer HYDRA sofas. Our first mistake was buying it from The Brick, and our second mistake was believing that they were made in the U.S. when the tags said made in China. We have had problems with the stitching and back cushions, and we only had...
Read full review of Cindy Crawford - Summer HYDRA Sofa and 9 commentsPMD Furniture Direct - Scam and lies
I recently heard a recorded conference call. The topic FA. Joe Armetta was the speaker. I have never heard someone talk so much about nothing. It was a painful 60 min. recording. Joe and Jeff please note I am a Top Ten Dealer. I am very busy. I don't have time to listen to Mr. Royal Heritage Joe Armetta run on at the mouth. What ever Joe Armetta is selling...
Read full review of PMD Furniture DirectKevin Charles - Defective Furniture
Do not buy furniture from City Furniture it is very dangerous you almost got seriously injured when the springs underneath the couch were not properly supported and collapsed causing you do fall threw the couch the springs popped threw underneath the fabric of the couch and they don't care because it's passed warranty. Bad business practices and rude...
Brown Jordan Furniture - Scam
Purchase a DELTA collection--including Dining table, 48 " round Table, 8 Chairs, 2 Lounge Chairs----Dining table has a DESIGN FLAW--Frame and Glass are 2 different sizes and is quite noticeable--1" gap. Have received 3 replacement tables--and all the same. Now being told by BROWN JORDAN to accept the flaw--nothing they can do about it! For $8, 500 I would...
Read full review of Brown Jordan FurnitureHuntington House - poor quality sofa
I purchased a Huntington House Sectional from Southern Design Furniture in N Carolina in August of 2008. Within months the semi attached pillows were ripping away from the back of the sofa. These are the picture of the ripping pillows. FIVE out of SEVEN of the semi attached pillows are ripping, including the one that was repaired by the upholsterer that...
Kimbrells Furniture Store - Do not go there
I purchased a PeopLounger motion sofa from our Sumter Kimbrells... The salesman helped us load it in our trailer. When we got it home the motion parts would not work! They came and picked it up, keep it for 3 days...When I called to check on it, the receptionist said that the manager said that my husband and my son bent the frame when they picked it up and...
Read full review of Kimbrells Furniture Store and 5 commentsChromcraft Furniture - Do not buy from them
I purchased a $1, 600.00 dinette set from Chromcraft Furniture. At that price, one should expect to get a quality product. The oak table and chairs arrived intact, but with defects. The oak tabletop has a defective finish, as it is peppered with a black over-spray from the Chinese production shop. I contacted the dealer and customer service about the...
Read full review of Chromcraft Furniture and 4 commentsNeoset Canada - Fraud
Ordered a bet from Neoset in October 2008 and I was told delivery would take place with 3 to 4 weeks. The day after my order they charged my visa card although they said when I placed the order that paymeny would be due only when delivery was made. Five weeks later I was told that delivery could only be made mid-january due to some stikes in Greece...
Read full review of Neoset Canada and 31 comments- Bathroom and Kitchen
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