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9:05 pm EDT
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Bradshaw Kirchofer Home Furnishings - If you do not wish to experience the worst customer service in your life, stay away from Bradshaw Kirchofer Home Furnishings

The most unprofessional, rude and demeaning people owning and working in Bradshaw Kirchofer Home Furnishings Store. A few weeks ago a friend of mine and I were looking for specific pieces of furniture for my home. We decided to visit Bradshaw Kirchofer Home Furnishings. We encountered the nightmare of the our lifetime. First we waited for someone to come...

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4:06 pm EDT
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Dufresne furniture - Scam

from Natalie Cronick reply-to [protected]@live.co.uk date Fri, Aug 7, 2009 subject Personnel Needed Come Work With Us!!! Hello Prospective Employee, Are you seeking a flexible part time assignment? We are offering freedom to work on your own initiative and manage your own workload. It is a relaxed environment, with a small friendly and established...

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7:21 pm EDT
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Istikbal Furniture - Fraudulent practice

I have ordered a max convertible sofa drom Istikbal furnitures on August 20th for $324.99 ($299.99+25.00). It was posted as an open order. I got an invoice for the order which I printed for my record. When checked the order status on Monday, I saw it was "open", so I called their customer care who assured I should wait for a few days as the guy who...

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12:38 am EDT
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Sweda mattress - Poor quality

Approximately 1 1/2 years ago, my wife and I purchased a Sweda memory foam mattress form Jeromes furniture. Since the purchase, a large hump has formed in the middle of the bed and the rest of the mattress has lost a significant amount of its support. After filing a warranty claim, Jeromes sent their "mattress professional" out to inspect the mattress. He...

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9:54 pm EDT
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L'Image Design/Louann Magi - no creativity

I had a consult with this woman, Louann Magi who claims to be the principal of her own company L'Image Design. L'Image Design is a company on "One person" being Louann Calhoun-Magi. L'Image had no creativity, no vision and very generic opinions. I actually felt like I was at a typical furniture store being hussled by a sales rep. Save your time and...

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10:55 pm EDT
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Berkline - Recliner repairs

Our Berkline recliner hasn't been right since the day it was delivered . It lays way back even when your just sitting in it, like your looking at the ceiling. Have called numerous times for repair and are unwilling to send anyone to repair it. The last time I called they told me there was nobody to do repair work, so I called Berkline and got no answer, then emailed them and still no response

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4:57 pm EDT
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Chromcraft Furniture - DINING ROOM CHAIRS

In march, I received and paid for a dining room table and 6 chairs. They were beautiful. However 2 of the chairs were missing the parts for everything below the seat. Chromcraft refused to replace the chairs - they said it would be much faster to send the missing parts. Three times they sent bags of nuts and bolts (with weeks of time before each delivery...

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2:23 pm EDT
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Hickory Park Furniture - Stay away

Lane furn. damaged and unsuitable from hickory park in hickory, n.c. Filing a new complaint about bought a sofa/loveseat at furn. mart/ hickory park furn in hickory north carolina was going to take 6 to 8 wks to arrive.Paid in full.furn. came in damaged and badly built even though we paid in full an should have only signed a charge slip hickory park...

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1:47 pm EDT
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Gamburgs Furniture - Stay away

I was given a price of $1199.00, FOR A CAL. MATTRESS BUILT BY [SEALY ULTA PLUSH #504107.] WHEN I WENT TO PAY FOR IT THEY HAD MARKED IT UP BY $124.oo. I ASKED FOR THE MGR, HE WAS OUT, I ASKED FOR THE SALESPERSON[WON'T MENTION HER NAME] SHE EXPLAINED THAT SHE HAD NO CONTROL OVER WHAT THE PURCH. MGR DOES. I THEN ASKED TO SPEEK TO HIM, HE ALSO WAS NOT IN . I...

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11:37 pm EDT
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Home Gallery Stores - Unethical and Disrespectful

I have never been so disgusted by a business before. I clicked on the website after a great price came up for an item I had been looking for, the item was over $1500 so when I went to check out, I was prompted to call and get an even lower price, I should've know something was wrong then. When I called I spoke with a lady name Sheryl who emailed me a quote...

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6:17 pm EDT
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England Furniture - Don't buy it

I to will never buy England sofa again!! the pillows are attached are either over-stuffed and under stuffed.. the frame is the most worst quality of workmanship i ever saw and the store i purchased it from, had a person come out and help the sofa look better.. i have learn my lesson, don'y buy England.

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9:28 am EDT
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Furnmart Botswana - Poor Customer Service

I have been receiving calls from an agent at Furnmart in the collections department due to late payment of monthly fees for products obtained from Furnmart Botswana Station branch from a Mrs. Moeng, who is decidedly rude and unprofessional in her conduct. It seems as if I signed a contract with the above lady and not with Furnmart the store. She calls to...

Read full review of Furnmart Botswana and 6 comments
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8:10 pm EDT
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Chinafurnitureonline - Stay away

In a word the owner is a nut. This guy refused to just process my online order he had to call my home and try to sell me additional furniture. He said the piece i order was a genuine antique but when i got it home I could see it was a reproduction. He says he sells Antiques and Replicas but I was verbally assured I was ordering an antique, I received a...

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7:08 pm EDT
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Sofa and Bedding Solutions - Sofa

BEWARE BUYERS: The customer service and their communication with customers is much more worse than them not being able to deliever their product on time. Failed to deliever product on the date in the contract. Failed to respond to customer's calls. Hung up on customer's calls several times when customer was trying to request to have deposit back...

Read full review of Sofa and Bedding Solutions and 19 comments
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6:55 pm EST
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Franklin Furniture - Recliner with lifetime warranty

I purchased a recliner for my father sometime back and he used it for 2 yrs before his passing. My mother gave it back to me and I found the mechanism was broken. I approached Lack Furniture in McAllen Texas and they attempted to get the necessary parts to fix the chair even when I didn't have the receipt. I appreciated their courtesy and effort. Franklin...

Read full review of Franklin Furniture and 14 comments
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9:36 pm EST
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Worry-no-more furniture protection plan - Co.will not honor protection plan

I purchased a leather couch, daybed and chair from Macy, s in 2007. Macy's encouraged us to take out a fairly expensive Worry no more protection plan ($750.).[protected] I filed a claim because my son, his girlfriend, her dog and another friend came to our house for spring break.I told them the couch and dat bed had been scratched badly.I was told that my...

Read full review of Worry-no-more furniture protection plan and 9 comments
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1:08 am EST
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Consumers Kitchens And Baths - un profesional service

1)Don't deal with Consumers Kitchens and baths. After 12 weeks we are still waiting for cabinets that were promised to be in 1 to 2 months ago. 2)Found out that Consumers kitchens and bath ordered a different cabinet color and wood than on the signed sales order and they refused to correct the problem.This was before the cabinets were manufactured and 6...

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10:43 pm EST
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STRATFORD co,division of caye upholstery - all reclining cables broke

We bought a Camelot Motion Reclining sofa and loveseat, both with recliners on each end. The cables on ALL of the recliners have broken, and seam impossible to repair. I dont expect any compensation or response from this company, as i am reading now that they went out of business. WELL NO WONDER! What an incredible disappointment this furniture has been. A lesson, definitely learned.

Read full review of STRATFORD co,division of caye upholstery and 9 comments
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8:55 pm EST
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Cindy Crawford sleeper sofa - bar in back

We received a pretty sofa that had felt comfortable in the showroom. My mother had difficulty sleeping on it. My husband and I were up all night in pain. Rooms To Go sent a technician, who found no manufacturing defect. Yet, the frame is made with a bar that slopes northward, creating a ridge in the mattress at the middle of a person's back. Customer...

Read full review of Cindy Crawford sleeper sofa and 43 comments
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2:23 pm EST
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Saugerties Furniture Mart - Rude, insulting salesman

My husband and I went in to this store for the first time to purchase a few mattresses for our children's beds. While milliing about, we found a great bedroom set, couch and chair that we decided to purchase as well - a total of 10 pieces that came to about $7200. We spoke to the Grandson of the original owner, and initially he seemed helpful and...

Read full review of Saugerties Furniture Mart and 1 comment
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