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Furniture Stores Featured Reviews

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4:57 pm EDT
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Chromcraft Furniture - DINING ROOM CHAIRS

In march, I received and paid for a dining room table and 6 chairs. They were beautiful. However 2 of the chairs were missing the parts for everything below the seat. Chromcraft refused to replace the chairs - they said it would be much faster to send the missing parts. Three times they sent bags of nuts and bolts (with weeks of time before each delivery...

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2:23 pm EDT
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Hickory Park Furniture - Stay away

Lane furn. damaged and unsuitable from hickory park in hickory, n.c. Filing a new complaint about bought a sofa/loveseat at furn. mart/ hickory park furn in hickory north carolina was going to take 6 to 8 wks to arrive.Paid in full.furn. came in damaged and badly built even though we paid in full an should have only signed a charge slip hickory park...

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1:47 pm EDT
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Gamburgs Furniture - Stay away

I was given a price of $1199.00, FOR A CAL. MATTRESS BUILT BY [SEALY ULTA PLUSH #504107.] WHEN I WENT TO PAY FOR IT THEY HAD MARKED IT UP BY $124.oo. I ASKED FOR THE MGR, HE WAS OUT, I ASKED FOR THE SALESPERSON[WON'T MENTION HER NAME] SHE EXPLAINED THAT SHE HAD NO CONTROL OVER WHAT THE PURCH. MGR DOES. I THEN ASKED TO SPEEK TO HIM, HE ALSO WAS NOT IN . I...

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11:37 pm EDT
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Home Gallery Stores - Unethical and Disrespectful

I have never been so disgusted by a business before. I clicked on the website after a great price came up for an item I had been looking for, the item was over $1500 so when I went to check out, I was prompted to call and get an even lower price, I should've know something was wrong then. When I called I spoke with a lady name Sheryl who emailed me a quote...

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6:17 pm EDT
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England Furniture - Don't buy it

I to will never buy England sofa again!! the pillows are attached are either over-stuffed and under stuffed.. the frame is the most worst quality of workmanship i ever saw and the store i purchased it from, had a person come out and help the sofa look better.. i have learn my lesson, don'y buy England.

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9:28 am EDT
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Furnmart Botswana - Harassing calls from rude collections agent

I have been receiving calls from an agent at Furnmart in the collections department due to late payment of monthly fees for products obtained from Furnmart Botswana Station branch from a Mrs. Moeng, who is decidedly rude and unprofessional in her conduct. It seems as if I signed a contract with the above lady and not with Furnmart the store. She calls to...

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8:10 pm EDT
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Chinafurnitureonline - Stay away

In a word the owner is a nut. This guy refused to just process my online order he had to call my home and try to sell me additional furniture. He said the piece i order was a genuine antique but when i got it home I could see it was a reproduction. He says he sells Antiques and Replicas but I was verbally assured I was ordering an antique, I received a...

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7:08 pm EDT
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Sofa and Bedding Solutions - Sofa

BEWARE BUYERS: The customer service and their communication with customers is much more worse than them not being able to deliever their product on time. Failed to deliever product on the date in the contract. Failed to respond to customer's calls. Hung up on customer's calls several times when customer was trying to request to have deposit back...

Read full review of Sofa and Bedding Solutions and 19 comments
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9:36 pm EST
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Worry-no-more furniture protection plan - Co.will not honor protection plan

I purchased a leather couch, daybed and chair from Macy, s in 2007. Macy's encouraged us to take out a fairly expensive Worry no more protection plan ($750.).[protected] I filed a claim because my son, his girlfriend, her dog and another friend came to our house for spring break.I told them the couch and dat bed had been scratched badly.I was told that my...

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1:08 am EST
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Consumers Kitchens And Baths - un profesional service

1)Don't deal with Consumers Kitchens and baths. After 12 weeks we are still waiting for cabinets that were promised to be in 1 to 2 months ago. 2)Found out that Consumers kitchens and bath ordered a different cabinet color and wood than on the signed sales order and they refused to correct the problem.This was before the cabinets were manufactured and 6...

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10:43 pm EST
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STRATFORD co,division of caye upholstery - all reclining cables broke

We bought a Camelot Motion Reclining sofa and loveseat, both with recliners on each end. The cables on ALL of the recliners have broken, and seam impossible to repair. I dont expect any compensation or response from this company, as i am reading now that they went out of business. WELL NO WONDER! What an incredible disappointment this furniture has been. A lesson, definitely learned.

Read full review of STRATFORD co,division of caye upholstery and 9 comments
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8:55 pm EST
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Cindy Crawford sleeper sofa - bar in back

We received a pretty sofa that had felt comfortable in the showroom. My mother had difficulty sleeping on it. My husband and I were up all night in pain. Rooms To Go sent a technician, who found no manufacturing defect. Yet, the frame is made with a bar that slopes northward, creating a ridge in the mattress at the middle of a person's back. Customer...

Read full review of Cindy Crawford sleeper sofa and 43 comments
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2:23 pm EST
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Saugerties Furniture Mart - Rude, insulting salesman

My husband and I went in to this store for the first time to purchase a few mattresses for our children's beds. While milliing about, we found a great bedroom set, couch and chair that we decided to purchase as well - a total of 10 pieces that came to about $7200. We spoke to the Grandson of the original owner, and initially he seemed helpful and...

Read full review of Saugerties Furniture Mart and 1 comment
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8:59 am EST
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Beng Hwa (HQ Furniture) - Bad Service

The Furniture shop staff promise but never make their promise . I have bought a sofa from them 1 month ago and is spoilt, just seated for few weeks and have sound everytime when you get up from the sofa. Promise will sent a staff down but never come down always the same old excuse, my people from the warehouse never call you about it always give this old...

Read full review of Beng Hwa (HQ Furniture) and 3 comments
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12:00 pm EST
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Smart Choice Furniture Auburn - Poor service and product not delivered as agreed

I bought an entertainment unit, paid full and agreed the delivery day on the 27 Dec despite I reminded the lady several times that the 27th is public holiday. She said no problem and would be delivered on the 27. Waited until 12 AM today and decided to give them a call. They told me they couldn't deliver today because of public holiday. The only possible...

Read full review of Smart Choice Furniture Auburn and 3 comments
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1:32 pm EST
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Saugerties Furniture Mart - Behavior of sales staff/owner

I recently went to Saugerties Furniture Mart to look for a nightstand. I found one that had a pretty good chip in it. It was marked $200. I asked Russell, the owner if that was the best price. He told me I shouldn't be in a furniture store. I should shop in Target, etc... I always thought furniture shopping was like car shopping, there is some room for...

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7:17 am EDT
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Klaussner - Leather suite

I have e-mailed klaussner twice and not had the courtesy of of reply re a lifetime warranty I paid extra for when I purchased my leather suite. The foam cushions need to be looked at and possibly replaced. My husband assures me that whoever took over Klaussner, also would honour the extended warranties that people paid for. I am uncertain of this and seek...

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1:39 pm EDT
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Le Pere du Meuble - Insulting service call

You can not avoid sliding forward and to the middle of the sofa (pic). I specificaly asked the salesman if these cusions would sink in before sale and the salesman assured me that they are made with high quality material and they will not sink in. Chateau Beauvais sofa cushions have sunk in only 2 months after purchase. Le Pere du Meuble customer service...

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6:34 am EDT
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Dodd's Furniture - Bad service

My wife and I live in lovely Victoria, BC and one day we decided to purchase dining room, bedroom furniture and a recliner. After a considerable amount of researching and looking around, we decided to support our local business buying (Made In Canada)and the choice was Dodds Furniture. We were amused by their local advertising, wacky commercials, alway...

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6:24 am EDT
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Al Insaf Furniture - NOT WORTH GOING TO THIS SHOWROOM

I ALSOOOOO WENT THROUGH AL INSAF FURNITURE - DUBAI FOR FURNITURE AND BOUGHT KING SIZE BED AND 2 THREE DOOR CABOARD. THE PROMISE ME WHILE TAKE ORDER THEY PUT GOOD CARDBORD BEHIND THE CABOARD. I HAVE PAID ADVANCE AND THEY DELIVERED CABORAD WITH USELESS CARDBORD BEHIND THE CABOARD. I ASKED THEM TO CHANGE THE CARDBORD BEHIND THE CABOARD AS AGREED AT THE TIME...

Read full review of Al Insaf Furniture and 8 comments
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New Furniture Stores reviews
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