The complaint has been investigated and
resolved to the customer's satisfactionResolved Neoset Canada — Fraud
resolved to the customer's satisfaction
Ordered a bet from Neoset in October 2008 and I was told delivery would take place with 3 to 4 weeks. The day after my order they charged my visa card although they said when I placed the order that paymeny would be due only when delivery was made. Five weeks later I was told that delivery could only be made mid-january due to some stikes in Greece. Mid-january the delivery could still not be made. I asked that my visa be credited back. They told me that would be a service and restoking fee of 10%. Even so my visa was not credited. eventually I got my money back by calling the visa people. Later in March I walked by the Neoset store in Bayview and saw a sign : "Store closed by non payment of rent for the last 4 months". The store has subsquently closed and a new tenant is now there.
People be aware: this company will take your money, will not deliver the goods, and eventually will close all the stores. You will siply loose your money.