Frigidairecustomer service associate

D Nov 04, 2019

Contacted customer service to get some assistance on why my New dehumidifier stopped running. She was completely useless, had no suggestions, asked me no questions, and really seemed completely unconcerned. So my phone call to them was a waste of my time and it made me feel that Frigidaire should absolutely do a better job in hiring. If that is the type of customer support they want to provide, their company will not do well because it shows customers that they really don't care once you have purchased the product. My 15-year-old figured out the problem and now the dehumidifier works. She should not have a job as someone who is supposed to help.

  • Updated by debraP · Nov 04, 2019

    Service rep was completely unconcerned.

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