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FreshCo

FreshCo review: Rotten salmon ( 1 comment)

S
Author of the review
4:14 pm UTC

Good Afternoon,

I purchased a package of Atlantic Salmon on July 22nd @ 7:00 p.m. This package cost $12.21.

The best before date is July 24th.

I went to prepare the salmon on July 23rd and it smelled absolutely horrible, it was tacky to the touch and not safe to eat.

I had already prepared the marinade - and then realized the salmon was bad. I also have to keep the foul salmon in my fridge as garbage day isn't until next Tuesday and we are unable to leave garbage out due to racoons.

My desirable outcome is compensation for the following:

1. Package of Salmon
2. Contents of Marinade
3. My time/aggrevation.

I do not live close to the Upper MIddle location, I was in Burlingotn on a special errand, so I will not be returning the salmon. I have a photo of the receipt and salmon. Please send a refund via gift card or cheque.

Sarah Patterson
3 Patrick Street
Hamilton, Ontario
L8N1Z5
[protected]@icloud.com

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1 comments
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S
S
Salonist Parler
Oakville, CA
Send a message
Mar 19, 2022 2:53 pm UTC

customer service is run by a mcdonalds employee and has about 15 customer service representatives
you may have been denied a refund by a csr.no product no return
planned
so i just emailed the vp, that freshco set up this denied policy
response was next time your in we will provide you your refund ask for the manager
never did as they now can trespass you and have your face and possible id
there is no reason needed to trespass someone

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