Fresco Y Mas review: Customer service

I went to Fresco y Más located on 1630 west 49 street hialeah fl store phone number [protected] on 5/24 at around 4:10 pm. I stood in line in the express line and waited my turn. As I was scanning the items I was purchasing there was a product that was not scanning correctly. I saw an employee was busy attending to another customer so I continued scanning the rest of my items and as I was ready to scan that product I requested for assistance since she was not busy then I asked for assistance. Before I can even explain correctly my issue an employee named Esperanza stopped me halfway and spoke to me in a rude manner and said the sticker was never going to scan (did not try to do it herself or input it manually) she continued to say aloud that I had two choices to walk myself to the meat department and replace it myself or just not buy the product at all that she couldn't assist me at all because there was other customers she needed to attend to. All of this was in a rude manner that even my 12 year old son asked me quietly why was she so rude. My response to her was if I can speak to a manager and she then leaves all the customers unattened to bring another employee. As I explain to the employee she interrupts me again and said yes that is exactly what I said in a louder manner. At that point I was mortified and asked her to please let me explain and she kept talking over me. I decided to not make any more of a scene than what she was making and walked out. I feel this employee needs to be trained on how to treat customers. I shop at fresco on a weekly basis and never have I felt this mistreated. I believe as a cuatomer service employee she represents the store and her representation for fresco y más is one that will have customers thinking twice about ever shopping there again. I don't wish for her to get fired but for someone to correct her behavior. I can hear her talking even when I was walking out of the store about how she was correct. It's truly a shame. If further information is needed I can be contacted at [protected]@gmail.com. Thank you.