The complaint has been investigated and
resolved to the customer's satisfactionResolved Forever 21 — management/human resources
resolved to the customer's satisfaction
The forever 21 stores in El Paso Texas are poorly managed. Dina Turner is the store manager at Cielo Vista Mall. In less than a year she has had a complete turnover. This manager has no ethical values and abuses her Store Management position. She had never been a store manager before in her life, yet the District Manager (Sandy K.), seemed to think she was the perfect fit.
The customer service in the store is horrible. If the "store manager" is there let it be known that she is leaving early to go "recruit" when in actuality she is walking the mall with her visual April gossiping about ex employees.
Dina Turner has no respect for herself and she should be ashamed that at her age she acting like a teenager herself.
Who has more to blame for her actions and employment. Sandy, the district manager, has been notified by almost all of the management beneath Dina. Yet, she is still employeed.
Forever 21 is poorly managed. If you want to be talked about, over worked, and treated poorly apply now!
Until they switch DM's with some sense, or fire Dina Tuner, Forever21 at Cielo Vista will continue to be shoplifted and run down.
Worst Job I ever had.