The complaint has been investigated and
resolved to the customer's satisfactionResolved Forever 21 — employee complaint
resolved to the customer's satisfaction
Forever21 is the worst job i've ever had. They treat their employees like crap. Since i've worked there, i've never had a consistent schedule. The managers are so unorganized / inexperienced, not to mention racist. At one point in time, i had to call in and beg for them to put me on the schedule. Regardless of what your availability says on your application, they will schedule what they feel. According to the law, they are only allowed to keep employees up to 2 hours after the store closes but some employees have stayed until 4 in the morning! (Mind you the store closed at 9) . The company does not care about anyone's well being, what your home situation is, or how you have to travel to get home. All except for one of my managers are ###, and i hate to use that word but its the only one fitting. They think they can walk all over you because they get paid like $2 more. Forever21 employees do not get paid enough ($8. 00 per hr) for all the work we do. And we only get a 10% discount!
Now i have never had a problem with the clothing itself. It is made of good quality as long as you take care of them, as you should with and clothing, shoes, etc, for a low price. They also keep up with the up to date fashion styles. I've never had a problem with shrinkage, rips / tears from the wash, fading of the jeans, or anything of that matter. I just hate working here. If i didn't need the job believe me, i would have already left.
I would much rather stay a customer than continue to work for them.
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