Ford review: deceiving 115

Child boo you were living above your means...this had nothing to do with Chad.You are ugly, your credit is ugly, and now you are begging for people to work with you. Laugh out loud next time Iive within your means. Bye Felicia!

Yeah I thought that Montel Williams was working for a legit company, But I see that he is only in it for the money as well as Money Mutual. I had only taken out only 700. dollars and was in agreement for paying every month and was taken for a ride. The first payment of 210. dollars was taken out of my account in two weeks and then 20. dollars. then on a consecutive every two weeks 210. and even 35. dollar when ever they felt like it. I called the BBB and was told to close out my account, they had kept taking money even after they got it all back. Now I am going to court to pay an outstanding amount of 1500. dollars and court cost of another 1500. dollars. So yes it is not to help it is to hurt those that don't know about the legal loan sharks that really do bite your head off.

Ok, I know a Ford Fiesta is not at the top of the range as far as cars go, but it still cost me a lot of money and what do I get? The car leaks water as soon as there is a drop of rain. I may as well drive a convertable with the roof down!

My dealer has had the car back in at least ten times now and each time they say the problem is fixed, but it never is. I want Ford to take the car back and repay me the money I have spent. It is only six months old!

I wont be buying another car made by them ever.

NEED SOMEONE TO CALL ME RIGHT AWAY ABOUT THIS MATTER

JOHN HICKS, MY NUMBER IS [protected]

My experience with Ford ESP has been entirely positive. No complaints here.

I just got off the phone with ESP person. First she tells me that the 125, 000 miles is from date of purchase...so it's not a true 125, 000 mile warranty. Because the first 36, 000 is the manufacturers warranty. Then she tries to sell me the highest gold or whatever it's called warranty for $3100...then she tells me that if I don't buy it by October 2nd ford increases the price of the warranty's every year on that date...man i'm glad I read all of these complaints...I have a 2013 Escape and i'll just take my chances and pay out of pocket expenses on it after the warranty runs out.

I've had the opposite experience and am GLAD I bought a ESP. Bought a 7 year 75K ESP from Ford dealer in 2006 for $1850 when I bought my new F350. Have used it twice - once for $1200 A/C and just a few days ago (a month before the warrantly expires!) for a $3K repair. Both times I paid the $100 deductible and that was that.

Thank you for sharing your horrible story of disgust with Ford and their warranty shenanigans. I was originally tempted to buy an extended warranty, but after reading enough stories like yours, I decided against it. My warranty is over at the end of July and I'll just pay out of pocket for any needed repairs after that. However, doubtful I will take it to Ford for repairs or maintenance, that's for sure.

I own a 2007 Ford focus hatchback. Bought brand new in the beginning of 2008, purchased the extended warranty plan up to 5 years or 75, 000 miles. 2012 I'm not sure what happened but my car just took a noise dive.. everything all at once starting with my motor mounts. Mind you my car a t this time had only 72, 000 miles on it. This part is on me, I brought the car to a trusted mechanic, over looking my warranty. Of course you can only buy the part's from Ford cost about $645.00 to fix. My mechanic didn't drive the car after replacing. Car still had problems Brought it to Ford... this is where the fun begins. Car wasn't tracking well and noises coming from the front end, and yes i paid to have my tires rotated and balanced before bringing to Ford. They reminded me of my warranty I was stoked! Got me a rental and kept my car. Called me later that night asking me if I was sure my car was doing the things I said. I replied yes I'm sure! They said well does your boyfriend hear the noises too? I said yes he does. They asked me to come down the next day and drive with one of there technician's, which I did. There technician said I was just real sensitive to my car and he'll take a look and tighten thing's up for me. Car was at dealership for a week and a half. Finally get the call it's done cost a $100.00 deductible. I drive off feels exactly the same. So I take it back to them, they get me another rental. They have it for three days and replace one lower tie rod. Another $100.00, I ask there rep. about my engine mounts, if there is any way I can be reimbursed for them since I have the warranty, he says he'll check. I leave car feels the same. It's so noticeable to me I feel uncomfortable even driving in good weather conditions. It rain's I had to drive my car going 30 miles and hr. On the freeway. with my hazard lights on because I could hardly keep my car from swaying. So I think could it be tires I buy new tires $645.00 for good-year weather something tire's. They of course balance and align them for me. Car drives better but still the problem. I was balancing my account's when i see 2 charges on my credit card from the rental company for the 2 rental cars Ford was to pay for. The next day I call Ford they tell me to call the rental place, I do. They tell me to call Ford, Ford never told them they were paying for my rental. I went down in person. They offer no answer's about anything my car, the motor mounts, the rentals i was wrongly charged for. They say i have to talk to the guy who does the books. I do. He pretends to call Corporate about mounts says call back in an hour. It has been a month since the first time I had asked. Anyway two weeks after that. I get reimbursed for the rentals. took them 1 1/2 months to get me my $ back. My car is still not fixed. I take it to a different dealer. Let me say that this was the latter of the two places. My car is still not fixed has been 3 months since my first visit at Ford. Some how I got a parking ticket that ended up costing me $194.00 dollars, and it was almost sent to collections. Cause I didn't know about it. They got grease all over the interior of my car, blew my speaker's, drove a whole tank of gas out of my car, to the point of the gas light being on. Told me that they had to detach my car from it's sub-frame not covered under warranty, to align it properly. Left my window down in a rain storm. Also didn't pay for the rental, they agreed to pay for had my car almost a month. Never fixed the problem, Which is the shocks and the struts, ya know part of the suspension which is what i had originally brought it to them for. I no longer have warranty car is at 76, 000 +. My point with this little story is yes the warranty is a scam, It does you no good if the scammers at Ford refuse to honor it, use it to trick you, tell you it's stuff that's not under warranty, etc keep you coming back for that $100.00 deductible. I say boycott Ford altogether. My car is worse now then when I brought it to them in the first place.

Thanks for all your comments. I am staring at a $1367.60 Ford ESP plan for my 2010 Ford Escape, which will soon fall outside the limits of the 3-year manufacturers' warranty. Now that I know what you all have experienced with your ESPs, I am going to toss this ESP brochure in the trash and thank my lucky stars I didn't blow my money on it. Thank you.

SCAM, SCAM, SCAM! Technically extended warranty re-sells the original manufacturer warranty for used cars...
RUN FAST AND RUN FAR FROM FORD! Our 2008 Ford Escape's transmission died at 77K! no other junk dares to die at 77K.
RUN and get anything else on wheels!

I'm glad that I don't fall for any of that BS that these clowns at the dealerships dish out. BEWARE !

Noticed issues with first oil change on new car. Too much red tape and RUN I repeat RUN from ESP plan offered by Ford dealerships. Got feeling if first oil change would become such an issue that these people would make dealing with legitimate claims supposedly covered under extended warranty a real nightmare for the consumer! A real ripofff.

Thanks to all of you for saveing me $2440.68 on my 2012 Escape for this ESP ( BS ) Plan !

Bought ford ESP premium warranty. Took 5 mins for the sales person to sell the warranty to me. Navigation system mechanical failure(covered by the warranty) and FORD is keeping my car for 4days now to get the inspection done. WITHOUT approving me rental. DON'T BUY THIS. The ESSp will do their best to screw your life over and make you feel miserable if you file a claim even though it is clearly listed on the brochure that it is a covered item.

My Ford was wrecked (totaled) with over half of the extended warranty ($2100) remaining. I never had a claim. I received $245 credit. Bernie Madoff must have thought this up. Save your money.

Thanks, was getting ready to purchase a ESP warrenty on my 2005 Sport Track Explorer for around $1800.00 which has less than 35, 000 miles on it. Had to have the seals replaced in the 4x4 transmission back in Janurary 2012 because of leaks at my expence $450.00. Guess I'll start a repair fund instead.

Please copy all legal responces to geob8475@me.com.

Lemon law

lemon law

Ford ESP is a rip off. Earnhardt Ford sold me an extended warranty for $1800. The warranty says it is good for 75, 000 miles. My vehicle a 2008 Pontiac Torrent had 19, 300 miles on it when I bought it. The person righting up my contract checked off a new plan. I assumed that it was a new plan, since I was just getting a vehicle. The warranty was new to me. Turns out the warranty was for 75, 000 miles. This gave me 5 years to drive on average of 11, 140 miles a year. That is impossible in Arizona. Arizona is very wide spread. Took my car in at about 92, 000 miles. Needed work on turn signal and door actuator hardly anything to do with miles on the car. No bull is their slogan. Sounds like a lot of bull to me. I hope the $400 they saved by ripping me off was worth a family worth of customers.

In 1985 I bought a Chevy cargo van. Very good vehicle however, at 112, 000 miles the engine developed hydro-compression. I sold it as is. In 1991 I bought a(1989) Chevy Astro van with goodies. This was the best riding vehicle I ever owned. I could drive it for ten hours straight and not tire. Well, guess what happened at 113, 500 miles. You guessed it. Hydro -compression. I liked this vehicle so much that I had a factory rebuilt engine installed. The vehicle ran fine until 112, 345 miles and I had the same damn thing happen again. This time I called the Kidney Foundation and they hauled it away. The moral of this complaint is this: Don't ever buy a Chevy 4.3L V6 engine unless you can get a 150, 000 mile warranty on it. I sure do miss that old Astro Van.

Thanx for allowing me to review your complaints. I am holding an ESP brochure for my 2010 ford Explorer . After reading all of the comments, the brochure is going into the trash. Y'all saved me a few bucks and a bunch of headaches.

Please contact me at [protected] or my cell phone at [protected]. I would like to assist you.
Vicky McMillin
Customer Relations Director
Rusty Eck Ford Inc

FORD ESP is TOTAL SCAM. My rad went and transmission went (both ARE covered under the ESP), however, the crooks as American Road Insurance Company (Fords ESP company) denied it. I am suing Ford. THeir CEO will be getting papers in the next week. They deny the claim and peope have to suck it up.
They are a complete fraud. They fiugre that people will not, or dont know how to, go to court to fight the claim. I am taking this to them. They are no better than US Fidelis (extra warranty provider convicted of fraud).

Problem with this review is that he buys one car, not one type of car, but one car and judges the quality of this particular vehicle to all of them that ford has to offer. In my experience, I had a 1995 thunderbird LX and ran the wheels to the ground (300, 000) miles. When I sold it, it was still running like a charm because I took good care of it. I had a 1984 ford LTD. Ran pretty good. Not too many problems but when I scraped it, it was still running, I really wish I kept it for a big project. Now I have a 2009 Ford Focus SES. The only problem I had so far was the bearings on the compressor pulley stripped out so I had that replaced and I still had the warranty on it. It currently has 37, 000 miles on the engine and runs like a champ. I have zero complaints about this company at all because I take really good care of my cars. You can make any car last as long as you don't drive like a [censored] like 99 % of the people on this planet. To top it off, ford also makes the best trucks on this planet.

The ESP Ford warranty is a scam. I paid over $1600.00 for an extended 25000/ 3 year ESP warranty on my 2005 F250. (I have 45000 miles on the truck now) Last week I noticed a leak at my differential cover. I took it into the local ford dealer in Parker, AZ and they said it wasn't covered by the warranty because the part needed to fix it (silicon gasket in a tube) is not considered a part, so there is no warranty on it.
If that is not a rip-off I don't know what is. If Ford is using silicon in place of a gasket it should be covered under warranty as a gasket.
I think they are low underhanded cheats for not covering this rear end oil leak.
I love this truck but it is the last Ford product I will ever buy.

Have you addressed your concerns with Ford motor company directly?
Also if this is an issue you can communicate with the NTSB about it being a safety problem?
Also you can look on-line to see if there has been a TSB or recall for your issue.
NTSB = National Transportation Safety Bureau
TSB = Technical Service Bulletins found at http://www.tsbdata.com/ of the Ford web site, however if there is a recall your dealer should have told you.
Either way you will need to find out or report it!

You might have some recourse under the lemon law. The catch is that the problems have to be safety related or something that dimishes the value (I think). You will want to check with the Consumer Affairs division for your state. I live in FL and was able to get help from them and Ford ended up buying back my lemon. Good luck!

I bought a Ford Extended Warranty. Had and issue with the care requiring the radiator to be replaced. Even though it is covered they denied it saying the other issue caised the radiator to go bad. Now I go to replace my brakes and mechanic realize that the 'struts' are leaking. He calls Ford and they punched in my VIN and tell mechanic that my car dont carry struts it carries shocks and they are not covered.
How can they seel me a warranty for struts when they know my car dont carry them? Why do they sell warranties when they know they will find every reason not to pay them? This is the biggest scam I have ever encountered and from a recognised company. All the parts that are warrantied rarely go band and from investigating once your claim goes over $500 they send a rep out to make sure they dont have to pay. Someone need to do something about this issue.

This whole site is an absolute joke.I feel sorry for this woman's plight but how can she say she is not asking for money.Someone's money has to pay for it.What does a spoiler have to do with the way a car runs.The Ford Motor Company and the Ford Foundation have had no connection for a long time.

i have a 2004 ford explorer from the time we bought it we had trouble with the rear passingers windows. we had the repaired several time while it was under warranty and now that the warranty has expired the window is broken afain and i can't afford to fix it. i think that the ford motor should pay for it to be fixed. i think we got a lemon.

I'm sorry to hear about your issue. I'm not sure what happened in your situation, I would recommend that you call Ford Customer Service Relations Center at [protected]. Have your VIN, the repair order (if possible), the name of your dealership and the name of the person you spoke to at the dealership. The CRC representative would be in the best position to help you resolve your concern. Thanks.

The UAW protects the Drunks, Dopeheads, Cronic No-Shows, Medical Milkers and Slackers. Many of these people could not keep a job anywhere else. The more worthless a person is, the harder the UAW works to protect their jobs. This NEVER ENDING problem affects productivity, quality and morale. TOYOTA DOES NOT HAVE THESE PROBLEMS. IF YOU ARE WORTHLESS THEY FIRE YOUR ###.

We also have been very disappointed with the staining of the seat material. I have tried various products to no avail and professional cleaning which helped some but stained quickly afterward. Finally bought seat covers which were expensive and a real pain to put on.