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Food Lion

Food Lion review: Floyd, VA Food Lion has so many issues

O
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10:01 pm UTC
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This Food Lion has so many issues. The one in Christiansburg is leagues better. Over the years I have seen produce workers drop raw produce on the floor and put it back out for sale. The employees smoke right in front of the doors so that smoke constantly drifts into the building from the front and back of the store which presents an accessibility issue to those of us with respiratory ailments. Today I had the rudest cashier who was too busy gossiping with her friend about some customer that she said would be shopping elsewhere now to avoid her. Every time she talked to this friend at her register, her hands would stop scanning items. She had absolutely no concern that she was holding up her own line of 4 people waiting which included me. The 3 behind me finally gave up and went to other lines. I waited more than 15 minutes while she had scanned maybe 6 items. I finally spoke up and just said maybe she could talk with her friend when she didn't have work to do and that she was going incredibly slow. She gave me a dirty look then put a disturbing exaggerated smile on and said "THANK you, I APRECIATE it" with sarcasm dripping from her voice. I don't complain about things unless they're egregious. The times I have complained about these things both at store level and to corporate, absolutely nothing changed. I still saw produce that hit the floor everyone's shoes touch with goodness knows what on them be put back on the shelf. The smokers outside the doors continue. And I doubt this horrible cashier will see any real consequence for her rudeness. When I lived in Maryland, Food Lion had a meat bleaching scandal and there are still almost no Food Lions in Maryland. People don't trust them still there. I only have used my local one because it's conveniently nearby, but no longer. I am done with Food Lion. They really don't care about their customers or their quality of service. I haven't even bothered to complain about some of the little things they do like, putting good mushrooms on top of bad where you can't see that the ones underneath are starting to rot. And faking sandwiches in the deli to look like they have filling when it's only just a line pushed into one side of the bread to make it look that way in the package.

Recommendation: Avoid this place if you value your time and peace of mind

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  2. Food Lion phone numbers
    Click up if you have successfully reached Food Lion by calling +1 (800) 210-9569 phone number 0 0 users reported that they have successfully reached Food Lion by calling +1 (800) 210-9569 phone number Click down if you have unsuccessfully reached Food Lion by calling +1 (800) 210-9569 phone number 0 0 users reported that they have UNsuccessfully reached Food Lion by calling +1 (800) 210-9569 phone number
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    Attn: Consumer Relations, P.O. Box 1330, Salisbury, Virginia, 28145-1330, United States
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  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 02, 2026