The complaint has been investigated and
resolved to the customer's satisfaction

I ordered clothes almost a month and a half ago on may 25th (order no = [protected]) and the clothes still have not arrived. all attempts to call/email/send a website form have failed - there is no response. i'm a student and furious at being so out of pocket - this is the worst customer service i've ever experienced. In one month's time i will be a qualified lawyer and am looking forward to putting civil complaints law into action.


The complaint has been investigated and resolved to the customer's satisfaction.

  • FloryDay's response · Jul 07, 2017

    Thank you for your sharing.

    We are sorry for what happened, we sent the top solution to your email, would you please check and give us a reply?

    Or you may also send us emails to our [email protected] with the title "" complaintsboard + your order number + your concerns"". Our Customer Service Team will handle it promptly and find the best solution for you.

    Thank you for your time.

    Best regards,

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.