FloryDay
Reviews and Complaints

I gotta say, FloryDay is a total scam. I thought I was getting a sweet deal on a dress for only ?14.01, including shipping and handling. But when it arrived, it was a completely different dress with wonky measurements and a crooked hem. I had to fight tooth and nail to get my money back, and even then, I only got a little over ?11 back. It took a ton of back-and-forth emails to finally get a refund.

Now, I know FloryDay is based in Hong Kong, but they have offices in London and distribution centers in Birmingham and Manchester. So, they should have to follow English law, right? But it seems like they're getting away with some shady stuff. I've complained to Facebook, who advertises for them, but haven't heard a peep. I've also contacted Trading Standards, who are investigating, and sent info to Watch Dog and Rip off Britain.

My advice to anyone considering buying from FloryDay: don't just write it off as a bad experience. Take photos and measure the item you receive. If it's not what was advertised, they're breaking the law. Let's not let rip off companies like this get away with it. Complain and get them investigated.

So, I ordered these Harem Pants from Floryday, and let me tell you, it was a bit of a disaster. I'm a size 18, so I ordered a 3XL, thinking that would be a good fit. But when they arrived, they were way too small. The waist measured only 28 inches without stretching, and even when fully stretched, they only got up to 44 inches. And the thigh space was only 24 inches, so there was no way they were going up. I can't imagine they would have been comfortable even if they did fit!

The material was non-stretchy nylon, which I only know because there was no label. And honestly, they looked like they would be made of stretchy cotton from the photo. But I guess that's what you get when people steal photos and use them all over the internet.

I requested a refund right away, but the pants still arrived a week later. So, I have to give props to Royal Mail for their speedy delivery. But the customer service from Floryday was not great. And to make matters worse, when I tried to sign in to their site with an incorrect email, it made me a new account and captured another email address for their spam list. And when I tried to use my correct email address, it wouldn't let me in, and changing my password consistently failed. It's all a bit of a joke, really.

But I will say this: Floryday did refund my money, and they didn't even ask me to return the pants. So, I guess that's something. And I have to give them an extra star for their customer service. But overall, I wouldn't recommend shopping with them. The sizing is all wrong, the material is not what you expect, and their website is a mess.

I gotta say, I've had a couple of experiences with Floryday and they were not good. The first time I ordered, I got two items in medium size. But when they arrived, they were way too small. I mean, I couldn't even squeeze into them. So I thought, okay, maybe I need to go up a size. The second time I ordered, I got the same items in large. But guess what? They were still too small! I mean, what's up with that? I measured the waist of the large shirt and it was over 72 inches. That's just ridiculous. Even a tailor couldn't fix that mess.

And don't even get me started on the leather bag I ordered. It was supposed to be leather, but it was actually vinyl. Cheap and unusable. And when I tried to contact customer service, I got no response. So I took to social media to vent my frustration. Turns out, Floryday is a subsidiary of ZC Holding Company of Hong Kong. My first order was for 79 bucks and the second was 153.67. That's a lot of money to waste on crappy clothes and accessories.

But here's the kicker. When I posted this review on Site Jabber, Floryday finally responded. They offered to give me my money back if I took down the review. Now, I'm not one to be bought off so easily. I mean, what kind of shady business practice is that? If I take down my review, it'll make it look like Floryday is all sunshine and rainbows. But that's not the truth. They only responded because I called them out publicly.

Thankfully, I had used PayPal to make my purchases. They were able to refund half of my money. But I'm still out a lot of cash. And I still don't have a phone number or address to return these items. So, if you're thinking about buying from Floryday, I'd say think twice. Unless you want to waste your money on clothes that don't fit and accessories that are cheap knockoffs.

I gotta say, Floryday is not the best place to shop. I made the mistake of not reading the reviews before I made my purchase and now I'm regretting it big time. I've been trying to return my order for almost two months now and it's been a complete nightmare. The products I received were of such low quality that even my garbage can would be insulted if I threw them away. The pictures online looked great, but what I got was a completely different story.

When I tried to return the products, I kept getting these bogus return slips without any barcodes. It's like they don't want me to return anything. I've been trying to get in touch with customer service for weeks now, sending them pictures of me leaving the goods at the Swedish PostNord office, but all I get are auto responses that don't confirm anything. It's like they don't care about their customers at all.

If you're thinking about shopping at Floryday, I suggest you think twice. They don't follow any consumer laws and it's just not worth the hassle. I've already notified ARN, the Swedish Consumer Board, and they're going to put Floryday on their black list so others won't make the same mistake I did. Trust me, save yourself the trouble and don't buy anything from this website. It's just not worth it.

I gotta say, FloryDay is a real bummer. I was so excited to order some cute clothes from their website, but when my package finally arrived after two whole months, I was super disappointed. The quality of the clothes was just terrible, and the way they were cut was all wrong. I mean, I spent ?56.24 on this order, and it was just a total waste of money.

So, I decided to try and return the items, and that's when things got even worse. FloryDay only refunded me ?39.59, which is just ridiculous. And get this - they even charged me for the return delivery AND the original shipping fee! I couldn't believe it.

When I complained to them about it, they just gave me some lame excuse about how they couldn't refund the coupon value and how the shipping fee was paid to the delivery company. Like, seriously? That's the best they could come up with?

Honestly, I wouldn't recommend FloryDay to anyone. They're just a terrible company with terrible customer service. If you're thinking about ordering from them, just save yourself the hassle and stay clear.

So, I gotta say, I was pretty disappointed with FloryDay. I mean, I ordered some stuff from them and it was just not up to snuff. The quality was pretty poor, if you ask me. So, I did what any reasonable person would do and left a negative review on this site and on Trustpilot. And you know what? FloryDay reached out to me not once, but twice, asking me to take down my review. They even offered to give me a full refund and let me keep the stuff! Can you believe that?

Now, I gotta admit, I was pretty skeptical. I mean, I didn't trust that they would actually give me my money back. But we started talking and they seemed pretty sincere. I even have some screen shots to prove it. But then, they told me they couldn't find my order because the number was invalid. And I gotta call them out on that. That's just straight up lying.

Look, FloryDay, if you're reading this, here's my advice: just own up to your mistakes. It's the only way you're gonna get a good review from me or anyone else. I mean, I get it, mistakes happen. But when you try to cover them up, it just makes things worse. Trust me, I know a thing or two about marketing.

So, I'm giving FloryDay three stars for customer service because they did reach out to me. But I can't give them five stars because they lied to me. And as for the quality of their goods? Well, let's just say it's not great. One star for that.

I recently purchased three dresses from FloryDay for a total of $120-something (on sale!). Unfortunately, I was disappointed with the quality of the dresses as they were cheaply made and too small. I was so upset that I wrote a review and contacted the company, and even tweeted about it. After some back and forth, they finally decided to refund me, which I was grateful for. Returning the dresses to China would have been incredibly expensive, as I had experienced before with a bridesmaid dress that cost half the price of the dress itself.

While I appreciate the refund, I do hope that FloryDay takes steps to improve their size charts and the quality of their dresses. On the bright side, they do have some really cute designs and potential. I was also informed that they are planning to open return centers in the US, which would be a great improvement.

However, I must note that I am not deleting my initial review, but rather changing it to be less angry.

Update: I returned to FloryDay's site after receiving a message from a lady who had a similar experience but was not able to get a refund. She would have had to return her dress to China, which would have cost as much as the dress itself. This is not acceptable. Additionally, I noticed that my review, which was originally 2 stars, had been changed to 5 stars somehow. FloryDay must improve their company before they can earn such high ratings.

Update 2: I received a call from FloryDay at 9pm from an unknown number, which I found to be rude and sketchy. I assume they wanted me to remove my review, but I told them to leave me alone before they could continue. I hope they respect my wishes and do not contact me again.

This website, FloryDay, is just terrible. I've never seen anything like it in my life! They're just a bunch of money-grabbing scammers pretending to be an online clothing store. Don't trust them!

I was looking for a beautiful white dress for a really important event that was coming up soon. I only had a month to go, so I thought even if there were some delays, I'd still get my dress on time. Everything on their website looked fine, and according to them, my dress would arrive in 5-7 days. I was used to reliable websites, so I was a bit surprised when day 4-5 came around and my dress still hadn't arrived. I tried calling their UK number, but no one answered. It wasn't until I read the fine print that I realized they were actually an HK site.

So I sent them an email asking when my dress would be sent, since it had already been 5 days. They replied to me days later saying they would follow up. Then, days later, they told me they were already preparing my dress, but it would be delayed. I still had hope, but then they finally told me they didn't have the materials to make my dress, so they would refund me. It's been weeks now, and I still haven't heard anything about my refund. They're completely ignoring me! They just took my money and ran. Lesson learned, I guess.

Oh, and by the way, you can't even reply to their messages because their link doesn't work. You have to start a new complaint every time! It's ridiculous! This whole thing is just a load of bull$#*!

So, I recently bought some clothes and accessories from FloryDay and I have to say, I was pretty disappointed with my experience. First of all, their sizes are way smaller than what I'm used to in the UK, so be aware of that if you're thinking of ordering from them. When I tried to return the items, they made it really difficult for me and didn't even give me a proper return address. It was a whole back and forth thing that was just ridiculous.

And get this - they wouldn't even accept the belt I bought back because of "hygiene reasons". I mean, come on, it's a belt! It's not like it's going to be touching my skin or anything. Plus, their website clearly states that you can return belts within 14 days, so what's the deal?

Honestly, I would advise anyone to stay away from this company. They're just a bunch of con artists who don't care about their customers. The quality of their products is subpar, their customer service is terrible, and they don't even offer free returns like they claim to. It's just not worth it.

In the end, I did manage to get a full refund, but only after they tried to bribe me into removing my negative review. They offered to give me all the items I had bought for free if I took down my review, but I refused. I wrote my review to warn others about my experience, not to get free stuff.

So yeah, avoid FloryDay at all costs. Trust me, you'll thank me later.

So, I decided to give Floryday a try during this lockdown period and ordered some clothes online. It took a while for my package to arrive, but I was kept informed throughout the process, which is understandable given the current pandemic situation.

When my package finally arrived, I was excited to try on my new clothes. However, my excitement quickly turned into disappointment as I opened each bag. The clothes were nothing like what I had expected based on the pictures on the website.

To start with, all of the clothes were way too big for me. I had chosen my size based on the number 12, but I now realize that this might be the American size 12, which is actually a large and not a medium like I'm used to.

But the worst part was the fabrics. With the exception of one item, all of the fabrics had a plastic texture. One of the dresses, which was supposed to be a light summer dress, felt heavy and had the texture of a raincoat. Two other items felt like flimsy plastic shopping bags, completely transparent and really unpleasant to touch.

The colored motifs on the fabric were also disappointing. In the pictures, they looked textured, but in reality, they were flat and block printed, adding to the overall plasticky feel of the clothes.

To make matters worse, only three of the items had clothing tags, one had just a small label on the neckline, and another had absolutely no information at all. I didn't think this was allowed.

I'm currently trying to return all of the items, but I'm not sure if I'll get my money back. It's definitely put me off online clothes shopping for the foreseeable future.

So, if you're thinking of trying Floryday, be warned. My experience was not a good one, and I hope yours is better than mine.

I ordered a jumper order on 20/05/2022. Order number028613550119.It is too small and is not the same colours as the photo on the website. I wish to exchange it for a medium in the advertised colours.

I do not have a printer so cannot print off the returns label. I have sent 3 emails there is no response. The returns form does not wish to accept my order number and the phone number in Paris is not recognised even with the prefixes.

It is a nightmare. I am extremely frustrated. Please advise

I have been waiting 27 days on 2 refunds.
One refund is for £16.95
Complained and told wait longer due to maintenance issues.
Nonsense! They have been telling people this for months and months
I cannot contact them by phone as no number for the UK
Got intouch with customer service who just keep saying wait longer and we'll give you a 10% discount off next order. I will never order again. I just want my money back

Stuck In Floryday Hell. I cannot believe that 6 months after they completely screwed up an order (2 months after the order it was not received and an empty package was tracked at a delivery company somewhere in the US ... refund received after 3 months) I am still being inundated with unwanted and never requested Marketing emails by this absolute joke of a company. It seems I just have to accept that they won't / can't remove me from any marketing lists... no explanation why, no explanation of what they are doing about it, no explanation of when this will be fixed... just an assurance that they will continue to harass me for as long as they want to. Surely there are laws about this? Be warned, it appears this relationship is for life, whether you want it or not. Order - *******97234 and Ticket numbers - *******839 / *******106 / *******050

I ordered wrong size...I just want a refund to my card. ..numbers on bag are ...[protected]...bh0KJYZ140835...THIS ORDER may be order than 2 weeks...Thank you...LINDA DANIELL email address...[protected]@gmail.com .
My address 129 Springwood Circle. ..Chandler Texas 75758... I just want to be able to get another suit with my credit on suit..I never even tried on suit or opened bag...please help

The sizing they have in chart are all wrong . The dress won't even fit in medium size person I tried it on my daughter who is medium size and it didn't fit. I asked for extra large and it's way too small . The material also is very cheap . I actually delete the items on the chart after my friend got hers first and she wasn't happy with it I don't know why they still send it to me anyway . I need to return that please send me the return label

I ordered two blouses two weeks ago. Order # [protected]. I has been already charged but I have not received the merchandise. Please would to know what happened and if I can expect to receive it in the near future

I have been trying to return 2 items to floryday without success for over a week. Below are two pictures that are on the items to be returned.
I cant find any of my orders online.
these items are too small so have to be returned. with a refund.
my name is June Parton. 36 Barnard Rd, wolverhampton, west midlands, WV11 2JZ.
tel: [protected]

Item Code:
[protected]
Unit:
pcs (1 pcs)
Material:
Polyester
Style:
Casual
Pattern Type:
Color Block
Neckline:
V-Neckline
Sleeve:
Sleeveless

Item Code:
[protected]
Upper Materials:
Real Leather
Outsole Materials:
Thermoplastic Elastomer
Category:
Pumps

thank you. June

I ordered floral dress from their website and received different floral pattern which i do not like. I contacted the customer service they advised me to read refund and exchange policy. So they do not cover shipping costs for me to ship back and then they will charge again shipping costs for exchanged product. By the time i calculate the costs of shipping back and forth it becomes not worth it to exchange.
I have attached two pictures one is with lady wearing necklace and the dress with floral print I ordered. But the second picture is what I received not as elegant as the one they showed me.

Its their fault to send me wrong pattern and they should exchange it for free including shipping and its their trick that most people will not. I recommend not to deal with such a tricky company. I have a family function on July 20th 2021 so I do not even know that i will wear this as its tacky compared to the one on website the one they showed me.

I want to return the 5 dresses I bought from Floryday as none of them are made out of the fabrics advertised on their web site. I have followed the instructions to return the goods which were received 7 days ago, well within the 14 day return period as advertised by the company. I have completed the details as to why I am returning the dresses, the method of return ie. Parcel Point AU Return Dropoff, hit the "submit" key but unable to print out the return label which needs to be included and, presumably, tells you the address where you need to return the items to.

I want and address and a shipping label to return these items I purchased. They are all too small and your customer service is horrible. I want a full refund for the items that do not fit!
I have been attempting for some time to trace back to your company to return my items and get a full refund. I cannot find and email address, there is no phone number and my items were mailed from Mississauga Ontario.
My phone number is [protected].
Please see email address above. I suggest you use some expediency in returning my money or I will be contacting the better business bureau!